Help library: Help library: [LG Air Conditioner Remote Controller] The remote controller screen is turned off.

[LG Air Conditioner Remote Controller] The remote controller screen is turned off.

Troubleshooting Accessory, Multi V 08/14/2025

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<h2 class="tit">Causes and Symptoms</h2>

<li>The battery level in the remote controller is low.</li>

<li>The battery leaks because it has not been used for a long time.</li>
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<h3 class="sub-tit">Replace the batteries with new ones.</h3>

<h3 class="sub-tit">Remove leakages in the fixing part of the battery in the remote controller.</h3>

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            <img alt="Eliminate leaks on the remote control battery terminals with a brush." src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=qjX2GYzqLIUwzqRokWTwRg&amp;portalId=P1">
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     <p>
            After the replacement, if the remote controller LCD screen is not displayed, then replace the remote controller.<br>
            You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].
        </p>     <p><strong>※ You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].</strong></p>

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                Separating and storing batteries separately when you do not use the remote control for a long period of time can prevent the batteries from discharging and causing a remote control failure.<br>
                * If the remote control is not used for a long period of time with the batteries inserted, battery fluid may leak and cause a remote control failure.
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<div class="con-view">
                Example) Appearance when leaking fluid
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<div class="img-only">
                <img alt="Example) Appearance when leaking fluid" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=zsAkuJIgVafSrJaZdD8CvA&amp;portalId=P1">
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     <p class="help-txt">This guide was created for all models, so the images or content may be different from your product.</p>    </div>

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[LG Air Conditioner Remote Controller] The remote controller screen is turned off.

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