Help Library

Topic

  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    LG OLED TV - How to Fix Reoccurring Pixel Refresher Notifications
    [https://lg.com/support]Note * If the issue persists after following the steps below, please contact LG Electronics Support for assistance. * If the reoccurrence of the Pixel Cleaning notification is caused by the SimpLink(HDMI-CEC) feature...
  • Document Contents
    Troubleshooting
    [LG TV] How to Change Location Settings and Set LG Services Country
    To change the Location settings on your LG TV, press [Settings] on the remote,then go to [All Settings] → [General] → [System] or [Location].The menu path may vary depending on your webOS version. Set-top box settings maybe restricted for m...
  • Document Contents
    Troubleshooting
    [LG TV] What to Do If the Magic Remote Pointer Doesn’t Appear
    If the Magic Remote pointer (cursor) does not appear on the screen, first checkthe battery level, and verify if the [Audio Guidance] feature is enabled.If the batteries and settings are correct, it may be because the remote isdisconnected f...
  • Document Contents
    Troubleshooting
    [LG TV] How to use the Magic Remote for TV
    The Magic Remote connects to your TV via RF(Radio Frequency). Once paired, apointer appears on the screen. Simply move the remote to control the pointer oruse the directional keys to navigate.If the remote malfunctions or the pointer does n...
  • Document Contents
    Troubleshooting
    [LG TV] How to Fix Echoing or Out-of-Sync Sound When Using TV Speakers and External Speakers Together
    When the TV’s built-in speakers and an external speaker (such as a soundbar)play audio at the same time, you may hear an echoing sound.This is typically caused by a slight audio delay (latency) because the TV andthe soundbar process digital...
See more