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    Troubleshooting
    LG TV - My TV turns on or off by itself
    [https://lg.com/support]LG TV Power - My TV turns on or off by itself:Try this:This guide was created for all models, so the images or content may be differentfrom your product.
  • Document Contents
    Repair
    How to connect Matter devices to the ThinQ app
    Matter is a global communication standard that lets you control smart homedevices from multiple manufacturers with a single app.You can even connect one Matter-certified device to multiple platforms andcontrol multiple Matter devices simult...
  • Document Contents
    Troubleshooting
    [LG TV] How to find the User Guide and TV model name
    [https://lg.com/support]The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try...
  • Document Contents
    Troubleshooting
    LG TV screen - The caption is cut-off or images look extended
    [https://lg.com/support]If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the s...
  • Document Contents
    Troubleshooting
    LG Smart TV - How to Tune Channels on an LG Smart TV
    [https://lg.com/support]Some channels will not be available if the channels have been deleted, if thefrequency has changed, or if the cable broadcaster has reorganized the channels.If you watch channels using a set-top box, please contact t...
  • Document Contents
    Troubleshooting
    [LG OLED TV] How can I check the TV usage time?
    Try this--------Go to [TV Information] in Settings.➔ Open the TV Settings menu and select the menu items as instructed below.The usage time cannot be checked on webOS25 TVs or later versions manufacturedfrom 2025 onwards.Checking the TV usa...
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