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55UR78006LL.AMAE

Help Library

Troubleshooting
LG TV Channel - Some channels are not working

[https://lg.com/support]Some channels will not be available if the channels have been deleted, if thefrequency has changed, or if the cable broadcaster has reorganized the channels.If you watch channels using a set-top box, please contact t...
Repair
I want to connect Amazon Alexa

[https://lg.com/support]By connecting an AI speaker to your TV, you can use some of your TV's featureswith voice recognition.Please note the following before connecting your AI Speaker.If you're connecting your TV and AI Speaker via the Ale...
Operation
LG TV - YouTube Video: [LG WebOS TV] - Dolby Vision, Dolby Atmos

[LG WebOS TV] - Dolby Vision, Dolby AtmosLearn the basic introduction of LG TV's Dolby Vision, Dolby Atmos.Please refer our below playlist to know more about LG WebOS Smart TVs differentfeatures & functions:1. TV Demo & Settings Guide:https...
Repair
[LG TV USB Connection] My TV cannot discover a USB storage device

If the connected port has a [USB Service Only] label, the USB port is a [SVCOnly Port] for LG Electronics service technicians, meaning that it cannot beused for external devices.For details, refer to the user manual.[USB Input] Checking and...
Repair
[LG TV Internet Connection] How do I establish a wireless Internet connection to my TV?

Try this--------① To connect to a wireless network, install a Wi-Fi router in the location whereyou are using the TV.Make sure the Wi-Fi router is connected to the Internet.② Connect your devices such as smartphones to the Wi-Fi router firs...
Troubleshooting
LG TV - My TV turns on or off by itself

[https://lg.com/support]------------------------LG TV Power - My TV turns on or off by itself:Try this:Causes and Symptoms------------------- * My TV turns on or off by itself.Try this--------Is there any power-on timer set?If the TV is lef...

Manuals & Documents

Find Manuals & Documents

Online Manual

Arabic,English,French

Arabic,English,French

06/23/2025 40,501K
User Guide

Arabic,English,French

06/23/2025 40,501K
Owner's Manual

Arabic

05/30/2025 40,501K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 23.25.40) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/16/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

55UR80006LJ

55UR81009LK

43UR80006LJ

75UR80006LJ

50UR80003LJ

50UR80006LJ

50UR81003LJ

50UR81006LJ

50UR81009LK

70UR80006LJ

55UR80003LJ

55UR81006LJ

55UR73003LA

55UR73006LA

43UR73003LA

43UR73006LA

65UR80003LJ

65UR80006LJ

65UR81003LJ

65UR81006LJ

65UR81009LK

43UR78001LJ

43UR78003LK

43UR78006LK

43UR78009LL

55UR78006LK

43UR78006LL

65UR78001LJ

65UR78003LK

65UR78006LK

65UR78009LL

65UR78006LL

55UR81003LJ

43UR80003LJ

43UR81003LJ

43UR81006LJ

43UR81009LK

75UR78006LK

75UR78003LK

75UR78009LL

75UR78001LJ

75UR78006LL

55UR78001LJ

55UR78003LK

55UR78009LL

55UR78006LL

75UR81003LJ

75UR81006LJ

75UR81009LK

70UR80003LJ

70UR81006LJ

50UR78001LJ

50UR78003LK

50UR78006LK

50UR78009LL

50UR78006LL

65UR73003LA

65UR73006LA

50UR73003LA

50UR73006LA

50NANO776RA

55NANO776RA

65NANO776RA

75NANO776RA

3. Release History

[03.10.18]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.70]

1. Fixing minor bugs in software

[03.10.90]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.40]

1. Fixing minor bugs in software

[03.20.55]

1. Fixing minor bugs in software

[03.20.61]

1. Fixing minor bugs in software

[03.31.12]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.31.16]

1. Fixing minor bugs in software

[03.31.60]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.40.90]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub

[23.21.30]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.31]

1. Fixing minor bugs in software

[23.25.40]

1. Fixing minor bugs in software
SW File(Version 23.25.40) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.25.40).zip

07/16/2025 1,460,765K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

55UR80006LJ

55UR81009LK

43UR80006LJ

75UR80006LJ

50UR80003LJ

50UR80006LJ

50UR81003LJ

50UR81006LJ

50UR81009LK

70UR80006LJ

55UR80003LJ

55UR81006LJ

55UR73003LA

55UR73006LA

43UR73003LA

43UR73006LA

65UR80003LJ

65UR80006LJ

65UR81003LJ

65UR81006LJ

65UR81009LK

43UR78001LJ

43UR78003LK

43UR78006LK

43UR78009LL

55UR78006LK

43UR78006LL

65UR78001LJ

65UR78003LK

65UR78006LK

65UR78009LL

65UR78006LL

55UR81003LJ

43UR80003LJ

43UR81003LJ

43UR81006LJ

43UR81009LK

75UR78006LK

75UR78003LK

75UR78009LL

75UR78001LJ

75UR78006LL

55UR78001LJ

55UR78003LK

55UR78009LL

55UR78006LL

75UR81003LJ

75UR81006LJ

75UR81009LK

70UR80003LJ

70UR81006LJ

50UR78001LJ

50UR78003LK

50UR78006LK

50UR78009LL

50UR78006LL

65UR73003LA

65UR73006LA

50UR73003LA

50UR73006LA

50NANO776RA

55NANO776RA

65NANO776RA

75NANO776RA

3. Release History

[03.10.18]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.70]

1. Fixing minor bugs in software

[03.10.90]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.40]

1. Fixing minor bugs in software

[03.20.55]

1. Fixing minor bugs in software

[03.20.61]

1. Fixing minor bugs in software

[03.31.12]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.31.16]

1. Fixing minor bugs in software

[03.31.60]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.40.90]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub

[23.21.30]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.31]

1. Fixing minor bugs in software

[23.25.40]

1. Fixing minor bugs in software
SW File(Version 23.21.31) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

03/25/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

55UR80006LJ

55UR81009LK

43UR80006LJ

75UR80006LJ

50UR80003LJ

50UR80006LJ

50UR81003LJ

50UR81006LJ

50UR81009LK

70UR80006LJ

55UR80003LJ

55UR81006LJ

55UR73003LA

55UR73006LA

43UR73003LA

43UR73006LA

65UR80003LJ

65UR80006LJ

65UR81003LJ

65UR81006LJ

65UR81009LK

43UR78001LJ

43UR78003LK

43UR78006LK

43UR78009LL

55UR78006LK

43UR78006LL

65UR78001LJ

65UR78003LK

65UR78006LK

65UR78009LL

65UR78006LL

55UR81003LJ

43UR80003LJ

43UR81003LJ

43UR81006LJ

43UR81009LK

75UR78006LK

75UR78003LK

75UR78009LL

75UR78001LJ

75UR78006LL

55UR78001LJ

55UR78003LK

55UR78009LL

55UR78006LL

75UR81003LJ

75UR81006LJ

75UR81009LK

70UR80003LJ

70UR81006LJ

50UR78001LJ

50UR78003LK

50UR78006LK

50UR78009LL

50UR78006LL

65UR73003LA

65UR73006LA

50UR73003LA

50UR73006LA

50NANO776RA

55NANO776RA

65NANO776RA

75NANO776RA

3. Release History

[03.10.18]

1. You can use game and music services. (Only for selected countries)

2. Music Discovery(music recognition service) has been improved.

3. You can identify any song just by singing it.

[03.10.70]

1. Fixing minor bugs in software

[03.10.90]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.21]

1. The home screen layout has changed.

2. TTS(Text-to-Speech) feature has been greatly improved

3. You can use Always Ready mode to check various information.

4. With the Tips app, you can easily check how to use the TV's main functions.

5. You can customize your Q card using the edit function.

6. You can experience high-quality sound by connecting your LG TV to the LG Soundbar via Wi-Fi.

7. Using the PPW(Personalized Picture Wizard) feature, you can create a personalized picture mode for each user account.

8. Discover the WOW Orchestra feature that provides harmonious sound when you pair your LG TV with a compatible LG Soundbar.

[03.20.40]

1. Fixing minor bugs in software

[03.20.55]

1. Fixing minor bugs in software

[03.20.61]

1. Fixing minor bugs in software

[03.31.12]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

[03.31.16]

1. Fixing minor bugs in software

[03.31.60]

1. Fixing minor bugs in software

[03.31.82]

1. Fixing minor bugs in software

[13.40.90]

1. Providing AI chatbot function to solve problems while using TV

2. You can easily view learning content at a glance on the home screen.

3. A new ThinQ Routine feature has been added to Home Hub

[23.21.30]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

New features include

1. Chromecast built-in

- Now you can enjoy your mobile content on the big screen without additional devices.

2. Voice ID

- Recognize your voice to automatically sign in and deliver personalized services.

3. Sports Portal

- View your favorite sports team's game schedule, scores, and odds all at once.

4. Chatbot

- Easily resolve issues through dialogue.



After webOS upgrade

- You cannot revert to the previous software version.

- The below terms and conditions may change in connection with updated services and features, and you can find the full terms and conditions in the Settings menu on your TV.

1. Terms of Use: Changes to the rights and obligations of service provider and consumer respectively, in accordance with the relevant laws recently amended.

2. Changes to comply with ePrivacy and youth protection regulations, and to provide LG Channels service as a basic smart service.

3. Interest-based Advertisement: Changes to use data for providing Interest-Based Advertisement.

4. (UK, France, Italy, Spain, Germany, Canada, India) Data Partners Agreement: Introduces the new agreement to use data for Ad measurement and analytics purposes with third-party partners.

5. (Brazil) Updating our agreements to accommodate changes in how we transfer personal data outside of Brazil.

6. (UK) Who.Where.What User Agreements: Deletion of user agreement due to service termination.

*If you don't upgrade, you may be limited in terms and security-related updates.

*Update details may differ by model and country.

*The update usually takes less than 20 minutes, but it may take longer depending on the network condition.

[23.21.31]

1. Fixing minor bugs in software

Find Software & Drivers

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