Help Library

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  • Document Contents
    Troubleshooting
    LG Oled TV - How can I enable AirPlay?
    [https://lg.com/support]Note: TVs released after 2018 with webOS 4.0 or later support AirPlay.What is AirPlay?AirPlay is Apple’s wireless feature that lets you stream audio, video, photos,and even your device screen from Apple devices—such ...
  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG TV] How to Change Location Settings and Set LG Services Country
    To change the Location settings on your LG TV, press [Settings] on the remote,then go to [All Settings] → [General] → [System] or [Location].The menu path may vary depending on your webOS version. Set-top box settings maybe restricted for m...
  • Document Contents
    Repair
    [LG TV Screen] My PC screen does not fit.
    [https://lg.com/support]If the resolution setting is incorrect when the TV is connected to a PC, it mayresult in symptoms like screen cut-off and enlarged screen.In this case, set the optimal resolution by consulting the TV user manual.Caus...
  • Document Contents
    Troubleshooting
    [LG TV] What to Do If the Magic Remote Pointer Doesn’t Appear
    If the Magic Remote pointer (cursor) does not appear on the screen, first checkthe battery level, and verify if the [Audio Guidance] feature is enabled.If the batteries and settings are correct, it may be because the remote isdisconnected f...
  • Document Contents
    Troubleshooting
    [LG TV] How to use the Magic Remote for TV
    The Magic Remote connects to your TV via RF(Radio Frequency). Once paired, apointer appears on the screen. Simply move the remote to control the pointer oruse the directional keys to navigate.If the remote malfunctions or the pointer does n...
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