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  • Document Contents
    Troubleshooting
    [LG Refrigerator] Pre-Purchase & Installation Checklist
    Check the installation location-------------------------------Check if the installation space is sufficient for the size of the product to bepurchased or installed.When installing the refrigerator, make sure to maintain clearance between th...
  • Document Contents
    Troubleshooting
    [LG refrigerator noise] An alarm still sounds after I close the door.
    If the door is open, cold air escapes to the outside and the inside temperatureof the refrigerator increases.At this time, the refrigerator keeps operating to lower the increasedtemperature to the set temperature.If the refrigerator keeps o...
  • Document Contents
    Repair
    [LG refrigerator ThinQ] The LG ThinQ connection is lost frequently.
    [ER(E) FF/rF] appears on the LED lamp display.It is an error code for an abnormality in the freezer/refrigerator compartmentfan motor and product inspection is necessary.Try this--------1. If the app fails to work properly after the update,...
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    Troubleshooting
    LG refrigerator : Expert Tips to Extend Its Life
    📌 Refrigerators: Instructions & Tips-------------------------------------No Cooling[https://www.lg.com/ae/support/product-help/CT20076033-20153121387248]PlasticSmell[https://www.lg.com/ae/support/product-help/CT20076033-20153132932050]Wate...
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    Troubleshooting
    [LG refrigerator power] Power is not supplied.
    If the power plug is loose, electricity will not be supplied properly so thatthe food in the refrigerator may go bad and food in the freezer may thaw.Also, if the power outlet is defective, electricity will not be supplied so thatthe refrig...
  • Document Contents
    Troubleshooting
    [LG refrigerator door] Not level. I would like to know how to do leveling.
    If the back of a refrigerator is too low, the door may slam.If the front is low, the door won’t close well.The door will close well if the front of a refrigerator is slightly higher thanthe back.Try this--------When leveling a refrigerator,...
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