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  • Document Contents
    Troubleshooting
    When should I replace the filters?
    When should I replace the filters? Symptom 1. When to replace filters. Recommended Filter Change Cycle 1. * Applicable model : WQD*, WQS*, WHD*, WCD, WAD* 2. Filter change cycle is based on an assumption of use of 10liters per day in a hous...
  • Document Contents
    Troubleshooting
    Can underground water used for a water purifier? (Filter type varies by model)
    Can underground water used for a water purifier? (Filter type varies by model) Symptom 1. Can I use underground water for a water purifier? Checkpoint 1. The water purifier is designed to filtrate tap water. 2. Please do not use underground...
  • Document Contents
    Troubleshooting
    Why does water leak after a filter replacement?
    Why does water leak after a filter replacement? Symptom 1. Water leaks from the bottom of a water purifier after replacinga filter. Cause 1.If the filter is not assembled properly, water can leak from a misaligned joint due to water pressur...
  • Document Contents
    Troubleshooting
    Why does a gurgling sound occur when water is dispensed?
    Why does a gurgling sound occur when water is dispensed? Symptom 1. I hear a gurgling sound after dispensing water. Cause 1. The gurgling sound can be heard when water fills the water tankand it is not a sign of defect. 2. The level of nois...
  • Document Contents
    Troubleshooting
    Water tastes fishy. What should I do?
    Water tastes fishy. What should I do? Symptom 1. Purified water tastes fishy. Cause 1. When old filters are used, water may taste strange. It is recommended to change filters accordingly to keep waterquality. Not replacing filters can imped...
  • Document Contents
    Troubleshooting
    Water purifier does not work and lights are off. What should I do?
    Water purifier does not work and lights are off. What should I do? Symptom 1. Lights turned off during use. 1. Please close the water supply valve and check if the power cordis firmly plugged to an outlet. How to fix 1. Try plugging in othe...
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