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    Repair
    How to connect Matter devices to the ThinQ app
    Matter is a global communication standard that lets you control smart homedevices from multiple manufacturers with a single app.You can even connect one Matter-certified device to multiple platforms andcontrol multiple Matter devices simult...
  • Document Contents
    Troubleshooting
    [LG OLED TV Screen] I see vertical lines or stains on my screen
    OLED TVs use display technology that emits light on its own, resulting inbrighter and clearer picture quality compared to regular products.However, this can cause heat on the screen and make images, such as the logo ofa broadcast channel, r...
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    Troubleshooting
    LG TV screen - The caption is cut-off or images look extended
    [https://lg.com/support]If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the s...
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    Troubleshooting
    LG TV - My TV turns on or off by itself
    [https://lg.com/support]LG TV Power - My TV turns on or off by itself:Try this:This guide was created for all models, so the images or content may be differentfrom your product.
  • Document Contents
    Troubleshooting
    [LG TV] How to find the User Guide and TV model name
    [https://lg.com/support]The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try...
  • Document Contents
    Troubleshooting
    [LG OLED TV] How can I check the TV usage time?
    Try this--------Go to [TV Information] in Settings.➔ Open the TV Settings menu and select the menu items as instructed below.The usage time cannot be checked on webOS25 TVs or later versions manufacturedfrom 2025 onwards.Checking the TV usa...
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