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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    How to Connect a Bluetooth Device to Your LG TV
    To listen to your LG TV through Bluetooth headphones or a speaker, set the soundoutput to Bluetooth in the TV's settings menu.Turn on your Bluetooth device and put it in pairing mode. Then, select yourdevice from the list on the TV screen.W...
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    Troubleshooting
    LG TV has sound but no picture
    If you can hear sound from the TV but the screen is blank, press the [Volume]button on your TV remote.If the volume indicator appears on the screen, your TV's display is likelyworking fine.The issue may be caused by a signal problem from an...
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    Troubleshooting
    How to Fix Closed Captions Not Showing on Your LG TV
    If closed captions are not showing on your LG TV, first check your antennaconnection, set-top box, and whether the broadcaster provides captions.For standard over-the-air broadcasts, you can turn on captions in theAccessibility menu on your...
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    Troubleshooting
    What to check if your LG TV has no sound
    If there is no sound from your TV, first check if [Sound Out] is set to [TVInternal Speaker] or your connected external device.If you are using a set-top box, also try turning up the volume using the set-topbox remote.If the settings are co...
  • Document Contents
    Troubleshooting
    How to fix a dark or dim picture on your LG TV
    If the screen on your LG TV looks dark or dim, it is usually because [EnergySaving] is turned on or [Picture Mode] is not set correctly.Use the remote to set [Energy Saving Step] to [Off], then change [Picture Mode]to [Standard] to resolve ...
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