Help Library

Topic

  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    No stand-by light, Stand-by light is turned off.
    No stand-by light, Stand-by light is turned off.SymptomStand-by light is not turned on after connecting the power.When the power is turned off with remote control, no sign shows on stand-bylight.※ Stand-by light location varies depending on...
  • Document Contents
    Troubleshooting
    [LG TV Voice] The sound breaks up or comes and goes.
    If you hear noise from the speaker while watching TV, you can perform a soundtest on the TV to check if the noise is coming from the TV.If you don't hear any noise during the sound test, it may be due to an unstablebroadcast reception or a ...
  • Document Contents
    Repair
    [LG TV Screen] I see only a few dots flickering on the screen.
    Inactive pixels (bright dots, dark dots)Colored spots on the screen are produced by approximately 2 to 6 million pixelson the screen.In rare cases, due to inactive pixels that appear in one part per millionpixels, tiny dots may appear on th...
  • Document Contents
    Troubleshooting
    [LG TV] The TV won't turn off
    This may be the case where the TV remote receiver is blocked by obstacles(picture frame, sound bar, etc.) hampering the signal reception, or where theremote control’s battery has run out.Causes and Symptoms------------------- * My remote do...
  • Document Contents
    Repair
    [LG TV Screen] How do I initialize the picture and sound settings?
    If you are experiencing issues with dark pictures or unsatisfactory sound onyour TV,you can improve them by initializing the picture/sound settings.For some models, picture/sound initialization is not supported.Try this--------1. Press the ...
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