Help Library

Topic

  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG TV] How to Agree to the User Agreements
    To access various content and services on your TV, connect to the internet andagree to the User Agreements.If the agreement process fails, first check your TV's internet connection andensure the Country/Region setting is correct.Service may...
  • Document Contents
    Troubleshooting
    LG TV - How Do I Sync the Picture and Sound? (Audio and Video Out of Sync)
    If the voice does not match the lip movements on the screen (lip sync issue),first check if this occurs only on specific channels.If the audio is out of sync on all channels, you can fix this by turning on[Bypass] or adjusting the delay val...
  • Document Contents
    Repair
    [LG TV Screen] How do I initialize the picture and sound settings?
    If you are experiencing issues with dark pictures or unsatisfactory sound onyour TV,you can improve them by initializing the picture/sound settings.For some models, picture/sound initialization is not supported.Try this--------1. Press the ...
  • Document Contents
    Troubleshooting
    [LG TV] How to Fix Internet Connection Issues
    If your LG TV is not connecting to the internet, first check if other devices,such as a smartphone or laptop, can connect to the same network.If no devices can connect, the issue is likely with your router or internetservice provider (ISP)....
  • Document Contents
    Troubleshooting
    [LG TV Voice] The sound breaks up or comes and goes.
    If you hear noise from the speaker while watching TV, you can perform a soundtest on the TV to check if the noise is coming from the TV.If you don't hear any noise during the sound test, it may be due to an unstablebroadcast reception or a ...
See More