*Terms and Conditions

Why choose LG ThinQ?

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Seamless Integration

Connect to Google Assistant, Amazon Alexa and over 150 other services.

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Numerous Products

Make your smart home even smarter with LG ThinQ AI home appliances.

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Intelligent Design

LG ThinQ is powered by machine learning for a fully personalized experience.

See LG THINQ in Action

See LG ThinQ in action

Experience LG ThinQ in action

Experience LG ThinQ in action

Let's look around Virtually

Let's look around Virtually

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Simplify your life with the LG ThinQ 
app

Manage all your devices in one place, whether you’re at home, on the go or chilling on a beach in Hawaii.

DOWNLOAD ON APP STORE DOWNLOAD ON GOOGLE PLAY

A smart home that gets you

LG ThinQ learns your routines and offers suggestions that improve your day-to-today life

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Discover the LG ThinQ product range

AI TV

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Washer

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Refrigerator

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Air Conditioner

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LG Thinq Vacuum

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LG Thinq Soundbar

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Diswasher

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Air Purifier

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Take control of your home smart home

LEARN MORE ABOUT LG THINQ APP

Download the LG ThinQ App and manage all your devices in one place

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*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.

**Products, services and available features introduced in videos or the website may vary depending on model or region/country.

***Alexa and Google Assistant are trademarks owned by others.

[Home]
1) For some T​V models, you may need a remote control to use voice command.

[App]
1) Scan-to-cook feature is only available with partnering products. Limitations and exceptions may apply.
2) Magic tap mirror feature only works with limited LG phone models and the contents are limited to certain time and channels.
3) The speaker displayed at the smart reorder section is a product of Amazon.

[Technology]
1) Voice command control is only locally available.

[Services]
1) It varies depending on offer package.
2) Energy DR : Rewards are based on full participation during peak summer periods. Enrollment required. Terms and conditions apply. See https://www.eversource.com/content/ct-c/residential/save-money-energy/manage-energy-costs-usage/efficient-products/heating-cooling/wi-fi-air-conditioner-demand-response for full terms and conditions.
3) Demand Response program varies in applied area and period.
4) The actual app push notification may vary for ThinQ Care alerts.
Enrich your world with LG ThinQ, integrated into LG products ranging from mobile phones and televisions to refrigerators, washers, vacuums and more. Explore LG ThinQ and discover how it’s helping to create seamless connections at home—and on-the-go—making life good. See for yourself how communicating and sharing data across devices creates an easier and more personalized experience that enhances your life and frees you up to do the things that matter most. Here are a few of the products and experiences that await:

LG OLED and NanoCell TVs with ThinQ deliver next-level AI (Artificial Intelligence) and elevated viewing experiences right to your living room. Discover game-changing intelligence that creates a cinematic experience and a center for your smart home and beyond.

LG Appliances. When you choose appliances powered with LG’s intuitively smart AI technology, they go beyond just being appliances, to helping you manage your home and life. The InstaView™ Door-in-Door® refrigerator has Amazon Alexa built in so you can do it all with a few simple voice commands. Grocery shop, create a to-do list, listen to your favorite music and more. You’ll also find ThinQ technology on other appliances, including vacuums and washing machines.

What else can AI do for you? Explore LG’s newest innovations and stay connected with the latest smart solutions for the kitchen and the entire home—and discover how a connected life makes life good.

Terms & Conditions

LG THINQ CAMPAIGN 2022
1. Terms and Co​nditions
1.1 We, LG ELECTRONICS GULF FZE, are pleased to provide you with the service set out in these terms and conditions (Terms). The service we are providing is the facilitation of the Campaign discussed below (Service). These Terms make up the agreement between you and us in relation to the matters discussed in these Terms. These Terms are to be read in conjunction with our Privacy Policy, which can be found here: https://www.lg.com/eg_en/privacy in English and https:// www.lg.com/eg/privacy in Arabic.
2. Agreeing to the Terms
2.1 By clicking the consent box or submitting your information as contemplated in (LG ThinQ Campaign 2022) i) agree to these Terms, agree to our Privacy Policy, and agree to provide your Information, ii) confirm that you are legally eligible to agree to these Terms, to agree to our Privacy Policy, and to agree to provide your Information – or if relevant, you confirm that you have obtained necessary assistance and consent of your guardian such as a parent in accordance with KSA law, iii) agree for us to use your Information in the manner set out in these Terms and in our Privacy Policy, iv) agree that we can use your Information to contact you in the future about things we think you might be interested in aside from the Campaign, and v) acknowledge that the Information you provide could be Personal Information as defined in the Privacy Policy.  
3.  Reviews and other content
3.1 If you post content, which could include a review, on an lg.com page, or if you submit content to be posted on an lg.com page, you grant us a worldwide, nonexclusive, royalty-free, transferable, and sub-licensable right to use, publish, reproduce, create derivative works from, and modify and such content. This includes us having the right to repost the content on an lg.com page that is different from the lg.com page for which you supplied the content; it is possible for us to transfer or sublicense such reposting right to companies related to us. Also, in connection with any content you post or submit for posting, (i) you grant us and companies related to us the right to use the name you submit and (ii) you confirm that you own or control all of the rights to the content and that the content is accurate.   

3.2 We have the right but not the obligation to monitor and edit or remove any content. “LG ThinQ Campaign 2022.”
4. The Campaign

4.1 The Campaign consists of activity: “Win an LG OLED TV” An individual can participate in the activity.

4.2 By entering the competition, you agree to be bound by these terms and conditions. The participation period for participants to submit their posts is from November 17, 2022 until November 24, 2022. Any posts prior to or after the above specified period will not be considered eligible.

4.3 To qualify for the promotion, (i) Applicants must be a resident in the Egypt and over 18 years old on the date of their entry. (ii) Employees of the promoter are not eligible to enter.

4.4 Each applicant shall enter the competition by the followings steps: (i) Find LG OLED TV feature you like in the LG.com (ii) Comment favorite feature
4.5 Winners will be selected from the Egypt and the announcement will be on 28th November 2022 based on the following criteria: How to WIN? (i) One lucky winner will win an LG OLED TV through the most likes he/she will get on his/her comment.

4.6 You acknowledge and agree that the winners will be selected at our own discretion. Consequently, you will have no right to make any objections to the selection of winners. Winners will be informed via Direct Message (DM) on Instagram.

** More details and T&C You can check in the @lgegypt.
The websites lg.com/eg and lg.com/eg_en are owned and operated by us.
If you are selected to receive the prize, to enable you to receive the prize, we will share your Information with potentially with other entities involved in the Campaign. By submitting your Information, you agree that we can share your Information as described in this paragraph and, more generally, that we can deal with your Information within the bounds of what is described in the Privacy Policy.

We have the right to reject a participant’s entry as we deem appropriate. Reasons we might have for rejecting an entry include, but are not necessarily limited to, the entry including or being any of the following:
a. The use of false or other people’s personal information for entry
b. Duplicate entries.
c. Content that is not the original work of the participant.
d. Content that has previously been submitted in any competition.
e. An entry containing the following, as determined by us,

§Sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group; profane or pornographic; contains nudity.

§ Alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing).

§ Any activities that may appear unsafe or dangerous.
§ Any particular political agenda or message.

§ Obscene or offensive material; any form of hate or hate group.

§ Defaming, misrepresenting or disparaging remarks about other people or companies.

§ Communication of messages or images inconsistent with the positive images and/or goodwill with which LGE wishes to associate and/or violates any law or is unethical or illegal.

§ Mention or pictures of brands competitive with us, such as Samsung, Sony, Motorola, HTC, Google, Nokia, Blackberry, Apple, etc.

§ Content that includes trademarks, logos, or copyrighted material not owned by the participant or material that is used without permission (including but not limited to company names, photographs, motion picture or television program clips or audio clips, songs, music compositions, lyrics, works of art, or images published on or in websites, television, movies, or other media) or that otherwise infringes or violates the rights of any third party, including but not limited to, copyrights, trademarks, patents, trade secrets, logos, contract and licensing rights, rights of publicity or privacy, moral rights, or any other intellectual property rights.
§ Content that contains any use of the names, emblems, likenesses, photographs, or other identifying elements, in whole or in part, of any person, living, or dead without permission. (Proof of which the participant must provide to LGE if LGE requests.)

f. Entries submitted outside the submission timeframe indicated in these terms and conditions.

g. Illegible entries. 
h. Incomplete entries.
i. Entries sent through agencies or third parties or by means other than through the Microsite.

5. Termination of these Terms

  You can terminate these Terms at any time by informing the contact point set out in the Privacy Policy in writing. We can terminate these Terms or stop providing you with all or part of the Service at any time if deemed necessary at our own discretion, for example, if you breach of these Terms or if we end all or part of the Service.  

6. DISCLAIMER OF WARRANTY


  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND FROM US, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OR OTHER TERMS EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR TERMS OF MERCHANTABILITY, SATISFACTORY QUALITY, WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, OR OTHER VIOLATION OF RIGHTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR OUR AFFILIATES SHALL BE DEEMED TO ALTER OUR DISCLAIMER OF WARRANTY REGARDING OUR SERVICE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM US.   WITHOUT LIMITING THE PREVIOUS DISCLAIMER, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT OUR SERVICE OR THE CONTENT THEREIN WILL (i) OPERATE IN AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE MANNER; (ii) WILL BE FREE FROM ALL HARMFUL COMPONENTS OR ERRORS; (iii) WILL BE SECURE OR IMMUNE (INCLUDING THE CONTENT DELIVERED TO YOU OR THE INFORMATION YOU PROVIDED) FROM UNAUTHORIZED ACCESS; OR (iv) WILL BE ACCURATE, COMPLETE, OR RELIABLE, THAT THE QUALITY OF THE SERVICE WILL BE SATISFACTORY TO YOU, OR THAT ERRORS WILL BE CORRECTED. IN ADDITION, WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THIRD PARTY SERVICE, ADVERTISEMENTS, CONTENT, OR ANY OTHER PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY ON OR THROUGH OUR SERVICE.  


7. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFIT, REVENUE, GOODWILL, BUSINESS, OPPORTUNITY OR DATA, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO A SPECIFIC SERVICE EXCEED THE AMOUNT YOU PAID US FOR SUCH SPECIFIC SERVICE. THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, AND EVEN TO ANY CLAIMS YOU MAY BRING AGAINST ANY OTHER PARTY TO THE EXTENT THAT WE WOULD BE REQUIRED TO INDEMNIFY THAT PARTY FOR SUCH CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFIT, REVENUE, GOODWILL, BUSINESS, OPPORTUNITY OR DATA, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY OTHER INTANGIBLE LOSSES IN RELATION TO ANY TRANSACTION, WHERE COMPLETED OR IN PROGRESS, BETWEEN YOU AND A DEALER. YOU ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS ARE REASONABLE GIVEN THE BENEFITS OF THE SERVICE AND YOU WILL ACCEPT SUCH RISK AND/OR INSURE ACCORDINGLY.

8. Indemnification

You agree to indemnify, defend, and hold harmless us, our licensors, our agents, and all officers, directors, and employees from any and all third party claims, actions, losses, damages, liabilities, judgments, grants, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your use of our Service or use by any person that you allow to use our Service that is not in accordance with these Terms, (ii) any breach of these Terms by you or by any person that you allow to use our Service, (iii) any violation of any laws or regulations or the rights of any third party by you or by any person that you allow to use our Service, and (iv) all claims resulting from content you supply to be posted on an lg.com page.

9. Governing Law and Settlement of Dispute

These Terms shall be governed by and construed in accordance with the laws of the KSA. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the United Arab Emirates.

10. MISCELLANEOUS



10.1 Survival

Any provision of these Terms that by its nature would continue to be in effect beyond the termination, cancellation, or expiration of these Terms will survive such termination, cancellation, or expiration, including, without limitation, the following sections: DISCLAIMER OF WARRANTY, LIMITATION OF LIABILITY, INDEMNIFICATION, GOVERNING LAW AND SETTLEMENT OF DISPUTE AND MISCELLANEOUS.

10.2 Entire agreement

These Terms constitute the final agreement between you and us. All prior and contemporaneous negotiations and agreements between you and us on the matters contained in these Terms are expressly merged into and superseded by these Terms. The provisions of these Terms may not be explained, supplemented, or qualified through evidence of trade usage or a prior course of dealings. In entering into these Terms, neither you nor we have relied upon any statement, representation, warranty, or agreement of the other except for those expressly contained in these Terms. There are no conditions precedent to the effectiveness of these Terms other than those expressly stated in these Terms. You may be subject to additional terms and conditions that govern your use of third party services.

10.3 Other

The parties may not amend these Terms, except by written agreement of the parties. If we do not exercise or enforce any legal right or remedy which is set out in these Terms or which we have the benefit of under any applicable law, this will not be a waiver of our rights or remedies and such rights and remedies will remain available to us. If any one or more of the provisions contained in these Terms is declared invalid, illegal or unenforceable under any applicable law, the validity, legality and enforceability of the remaining provisions contained herein shall not be affect.

Privacy Policy

Please check our privacy policy following this link: https://www.lg.com/sa/privacy https://www.lg.com/sa_en/privacy