New 20KG TopLoad WashingMachine-AIDD™- ThinQ™

The product should be installed on a firm, even floor. If the product is not level, vibration and noise may occur. If the product is not level, please adjust the height adjustment legs on the bottom of the product to level it. (Please do not over loosen the screws. 10 mm or less.) 

Avoid installing the product in a place with high humidity as much as possible as this may cause product corrosion and malfunction. A minimum distance of 10 cm on the back and 2 cm on the left and right (excluding the drainage hose installation area) is required from the walls of where the product will be installed.

*This content was created for public use and may contain images or content that differ from the purchased product.

Clean the inside of the detergent compartment thoroughly with a soft brush, toothbrush, etc. If the inlet is clogged with leftover or hardened detergent, detergent may not dispense properly. Clean the detergent compartment about once a month to keep it clean and ready to use. Clean the filter after every load of laundry to keep it even cleaner.

Generally speaking, you should consult the care label on your clothing and select the matching wash cycle on your machine. If you select the AI Wash cycle, LG washing machines with AI DD™ function will automatically weigh your laundry and detect softness to determine an appropriate washing pattern and adjust the washing motions accordingly—when the load is under 5kg. AI Wash is designed for loads of similar fabric types and may not detect all fabric variations.

LG’s AI DD™ machines use smart technology to detect the weight and fabric softness of your load—when the load is under 5kg. The result? Automatic washing motion optimization helps keep your precious clothes looking great. DirectDrive™ Motors deliver 6-motion technology for a thorough and efficient cleaning of clothes.

LG’s swift, TurboWash™ technology delivers thoroughly cleaned clothes in just 30 minutes for a 3kg load. A powerful jet spray, plus the tub and motor that rotate independently and in opposite directions, creates a powerful water flow that causes garments to rub against each other throughout the cycle for enhanced washing performance.

LG’s Steam™ technology (on selected models) effectively reduces exposure to allergens. The Allergy Care function steams clothes at the start of the wash cycle to loosen fibres and reduce exposure to allergens, including pollen and dust mites.*

*Allergy Care cycle tested by Intertek (independent testing) reduces 97% house dust mite allergen(Der p1), 99.9% Live Dust Mites(Dermatophagoides pteronyssinus). The results may be different depending on the clothes and environment.

If there is lint build up on the tub or the tub smells mouldy, use washing machine cleaners to clean the tub regularly. It is recommended to run the Tub Clean cycle once per month to maintain the tub clean.

1. Dust generated during washing is filtered through a cleaning filter. If the cleaning filter is full, the dust may not be filtered out properly. The cleaning filter can be manually cleaned before each wash to help the machine capture dust and lint and prevent dust and lint on clothes.

2. Separate your colored and white clothes from your black and lint-producing clothes. Wash them in different loads to further prevent unwanted dust and lint in your laundry.

1. Make sure that both your product and internet router are turned on.

2. If the distance between the product and the router is too far, the signal strength can be weak and it may take a long time to register your product.

3. Install the ThinQ application. Please refer to the page relevant to your country for further instructions on installing the ThinQ application and registering your product.