Skip to Contents Skip to Accessibility Help
Close

50PM9700 Support

Receive help on your LG product

Check out the latest information related to this product.

50PM9700
  • TV/Audio/Video
  • TVs
  • 50PM9700

50PM9700

Warranty Information Labor 1 Year / Parts 1 Year More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

Software, Firmware, & Drivers

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Please check the Model List in the Reference section, paying special attention to the end (i.e. xxx-UA)

    SW File(Version 05.07.05) for **PM4700-UB, **PM6700-UB, **PM9700-UA Reference

    Detailed applicable model list : Please check with reference Tab exactly

    * SW information 

    1. Improvement 
     1) Disable the skype due to spec out.

    2. Applicable model list 
    42PM4700-UB
    50PM4700-UB
    50PM6700-UB
    60PM6700-UB
    50PM9700-UA
    60PM9700-UA

    3. Release History
    [05.00.11]
    1. Fix the issue RedBox Contents doesn't play Implement decoding method for Extended MPO File

    [05.02.01]
    1. Security enhanced in Smart TV

    [05.03.03]
    1. Security enhanced in Smart TV. (2nd Bug Patch SU)

    [05.07.03]
    1. There are some error such as infinite loading, lock-up when access to some web-site.
       These are caused by security fragility(POODLE attack) protection and are improved by Using TLS1.
       2 instead of SSLv3 in Web Browser and Gstreamer

    [05.07.05]
    1. Disable the skype due to spec out.



    SmartShare PC SW Reference

    SmartShare

    1. SmartShare PC SW(DLNA)
    [PC requirement for installing LG SmartShareTM]
     
    CPU  Minimum spec     : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
           Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
    RAM Minimum spec     : 1GB uper 
           Recommended spec : 2GB uper
    VGA Minimum spec     : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
            Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
    HDD  200MB uper
    OS    Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
            l  Windows Media Player : 11.0.5721.5280 uper
     
    Network  100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
    2. SmartShare PC SW(MediaLink)
    To use MediaLink, the PC needs to have PLEX.
    With Media Link, you can enjoy contents(Movies/Music) stored on PC on LG Smart TV with convenient UI.

    [System requirements for installing PLEX]
    - Minimum requirements
      PC with at least 1.6 GHz Intel Core Duo Processor and Windows XP SP3, minimum 512 MB 
      of RAM
    - Recommendations for HD Content transcoding (720p and 1080p)
      PC with at least 2.4 GHz Intel Core Duo Processor and Windows XP SP3, minimum 2 GB of 
      RAM
      Supports Windows XP, Vista and Windows 7
    - Network requirements
      ADSL/Cable/Wi-Fi Internet connection for media metadata output and update
      Wired network: Ethernet network with 100 Base-T or 1000 Base-T
      Wireless network: Recommends uncongested 802.11n & supports media play on wireless 
      mobile devices



    Software Upgrade Guide Reference

    .

    .



Help Library

Accessories

SHOP LG ACCESSORIES

You’ve come to the right place. Find the right accessories and parts for your LG products. Enjoy the reassurance of LG quality and convenience of complimentary shipping when buying directly from LG.com.

Shop LG TV Accessories

LG Premium Care

The LG Premium Care plan offers many valable benefits.Extend the protection on your LG Product for up to three years by purchasing an LG Premium Care Plan. Conditions apply.

Act Now