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BH12LS38

BH12LS38

Warranty Info

Labor : 90 Days
Parts : 1 Year

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Product Info

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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

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OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
English 11/29/2012 669K
English 11/29/2012 118K
Spanish 11/29/2012 108K
Spanish 11/29/2012 663K

SPECIFICATION
SPECIFICATION
Filename Release Date Size
English 05/01/2012 N/A

Software Upgrades include Device Drivers and Firmware Updates only for specific Models. Check your Owner's Manual to determine if your product supports software upgrades.

New firmware(Ver. 1.03)) for only BH12LS38(SUPER MULTI BLU-RAY)
New firmware(Ver. 1.03)) for only BH12LS38(SUPER MULTI BLU-RAY)
Filename Release Date Size
BH12LS38_L103.zip 11/20/2013 1,913K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

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[General Information]

* Model : BH12LS38
* Firmware Version :1.03

* Improvement Point
- Improved playability for specific BD titles

* Update Instructions
1) Not following this instruction can cause fatal error/damage to your drive. LG is not responsible for this case.
2) The drive must be a genuine LG brand drive which model name is BH12LS38. 
3) If you have an OEM unit, branded with another manufacturers name, please contact the system manufacturer for supporting.
4) This firmware update can works with Windows based OS(Windows 8, 7, Vista and XP)


[Critical Information]

1. Connect the drive to the Computer.

2. Download the file "BH12LS38_L103.ZIP" and then unzip.(This folder contains a "BH12LS38_1.03.EXE" program)

3. Close all other programs including screen saver, antivirus and/or power-down programs.(Other programs can cause some interruption while downloading firmware)

4. Be sure that there is no disk in the tray before starting this update.

5. Go into the folder and execute "BH12LS38_1.03.EXE" program.(Firmware upgrade will be automatically started)

6. If this UPDATE completed, Reboot your PC.

- WARNING: 
Do not open any programs or start any system functions during the update.
Do not cancel the operation once it started.



New firmware(Ver. 1.02)) for only BH12LS38(SUPER MULTI BLUE)
New firmware(Ver. 1.02)) for only BH12LS38(SUPER MULTI BLUE)
Filename Release Date Size
BH12LS38_L102.zip 09/13/2013 1,927K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

View More

[General Information]

* Model:BH12LS38

* Firmware Version :1.02

* Improvement Point
- Improved playability for specific DVD media

* Upgrade Instructions
- Note: 
1) Not following this upgrade instruction can cause some error/damage to your drive. 
LG is not responsible for this
2) The drive must be a genuine LG brand drive which model name is BH12LS38. 
3) If you have an OEM unit, branded with another manufacturers name, 
please contact the system manufacturer for supporting.
4) This firmware update can works with Windows based OS(Windows 8, 7, Vista and XP)


[Critical Instructions]

1. Connect the drive to the Computer.

2. Download the file BH12LS38_L102.ZIP. and then unzip. 
(This folder contains a "BH12LS38_1.02.EXE" program)

3. Close all other programs including screen saver, antivirus and/or power-down programs.
(Other programs can cause some interruption while downloading firmware)

4. Be sure that there is no disk in the tray before starting this update.

5. Go into the folder and execute :BH12LS38_1.02.EXE" program
(Firmware upgrade will be automatically started)

6. If this UPGRADE completed, Reboot your PC

- WARNING:
Do not open any programs or start any system functions during the update,
Do not cancel the operation once it started 



New firmware (ver. 1.01-D0) for only BH12LS38(SUPER MULTI BLUE BLU-RAY)
New firmware (ver. 1.01-D0) for only BH12LS38(SUPER MULTI BLUE BLU-RAY)
Filename Release Date Size
BH12LS38_L101(ew).zip 11/12/2012 1,928K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

View More

[General Information]

* Model:BH12LS38
* Ver:1.01-D0
* Improvement Point

- BD-R Prodisc 6x support
- Windows 8 Support

-. INSTRUCIONS

BH12LS38 Version L101 Firmware Update
To update the firmware of the BH12LS38 please refer to the following instructions:

Note: Not following the subsequent update instructions explicitly will result in 
permanent damage to your drive, for which LG will not be responsible.

This firmware update is for drives with original firmware versions below L101
The drives must be original LG branded drives with the SMB model number BH12LS38(no OEM units). 

If you have an OEM unit, branded with another manufacturers name, 
please contact that manufacturer for support and firmware updates.

This firmware update is for use only on PC's with Windows 7, Vista and Windows XP 


[Critical Instructions: (to be followed carefully)

1. Connect the drive at Computer.

2. Download the file BH12LS38_L101(ew).ZIP to a folder of your choice. 
This download includes this "Read me(ew)" text file, as well as the BH12LS38_L101.EXE
program, which will auto-update your drive's firmware.

3. Close all other programs including: screen saver, antivirus and/or power-down programs. 
(If these programs are not closed, they will try to engage the PC, during the updateprocess,
thus interrupting the update and damaging the drive).

4. Check the drive to ensure that there is no disk in the tray 
before you start the update procedure.

5. Go into the folder with the update file and double click the BH12LS38_L101.EXE program 
and Firmware upgrade will be automatically started.
When the UPGRADE is complete the screen should indicate "Re Boot" message
and advise you to reboot the system. You will need to reboot your PC

The update will be complete, after you reboot your system.

-. WARNING: 
Do not open any programs or start any system functions during the update, 
as they will interfere with data transfer and damage the drive. 
Do not cancel the operation once it has been started or the drive will 
become permanently damaged, as a result. 


Thanks.



Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 90 Days
Parts : 1 Year
Warranty Policy : Replacement units may be new or factory remanufactured.


Refer to the detailed Warranty Policy delivered in your product packaging.

If you need Repair Service, submit an online Repair Service Request or Contact Us. Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.

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