Causes and Symptoms
- The aspect ratio automatically reverts to 16:9 even after I change it.
- Product introduction phrases appear periodically on the screen.
Try this
Change the Store mode to Home mode.
1. Smart models: Go to [Settings] → [Menu] → [General] → [Home/Store Mode] and set it to [Home] mode.
2. Old smart models: Go to [Settings] → [General] → [Preferences] → [Standard Picture/Store Demo] and set it to [Standard Picture].
3. General models: Go to [Menu] → [General] → [Preferences] and set it to [Home].
This guide was created for all models, so the images or content may be different from your product.
