Try this
- After checking the file for damage, verify that the file plays correctly in the video player on your PC.
- Check if the names of the video file and subtitle file match.
- Check if the video and subtitle files are in the same folder.
- Consult the product manual to check if the subtitle file and language are supported.
You can check the language of the subtitle file after opening it with Notepad.
Supported caption file extensions
Supported caption file extensions: *.smi/*.srt/*.sub(MicroDVD, SubViewer1.0/2.0/*.ass/*.ssa/*.txt(TMPlayer)/*.psb(PowerDivx)
This guide was created for all models, so the images or content may be different from your product.
