Unable to access the Google Play Store or download app on Google Play Store
Symptom
Unable to access the Google Play Store or download app on Google Play Store
Cause
Unable to access the Google Play Store or download app on Google Play Store
How to fix
1. Go to Apps
2. Open Settings
3. Open General - Apps
4. Swype left and go to ALL
5. Select the Google Play store and then tap Clear data:
6. Select the Google Service Framework and then tap Clear data
7. Reboot the device
8. Visit Menu > Settings > Applications again.
9. Tab over ALL
10. Select the Google Play store app, and then tap Clear data again
