Help Library

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    Troubleshooting
    LG TV - Why is my app not working?
    Why is my app not working? Symptom 1. Purchased apps cannot be used. How to fix 1. When apps are foundto be not running on TVs at customer centers, sellers will be contacted. - We ask you for your understanding as it may take some timeto pr...
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    Troubleshooting
    [LG TV] Remove the protective film from your self-installed TV
    * Newly purchased TVs and replacement screens come with a protective film over the screen. * If a technician installed your TV, they should have removed this film for you. However, if you installed the TV yourself, please remember to remov...
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    Operation
    LG TV - I want to use Bluetooth pairing to hear audio.
    I want to use bluetooth pairing to hear audio.Symptom Listening to TV with wireless headphone or sound bar For models with LG Sound Sync. (Wireless) only - Check if the headphone and sound bar has LG Sound Sync. (Wireless) function. - This ...
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    Troubleshooting
    [LG OLED TV] How to Fix Reoccurring Pixel Refresher Notifications
    Note * If the issue persists after following the steps below, please contact LG Electronics Support for assistance. * If the reoccurrence of the Pixel Cleaning notification is caused by the SimpLink(HDMI-CEC) feature, the HDMI cable and the...
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    Operation
    LG TV - Can I lock or unlock my LG webOS TV?
    Can I lock or unlock my LG webOS TV? TV Rating Locks / Programme Locks You can restrict TV viewing by TV Rating Locks or Programme Locks. 1. Press and then click on the top right side of the Home. 2. ► Safety 3. Set Safety to On . TV Rating...
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    Operation
    LG TV - How can I add certain channels to
    How can I add certain channels to "bookmark list"?SymptomRegister channels you frequently watch as favorite channels to change themeasily. ※ This doesn’t support set-top box channels. How to fixBefore 2011 TV2012~2013 smart TV [Smart] or[Se...
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