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Repair
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Troubleshooting
[LG TV] How to find the User Guide and TV model name

The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try this--------How to view...
Repair
[LG TV] I forgot my lock password

The [Lock] feature allows you to lock specific channels and external inputs. Toaccess a locked channel or external input, you need to enter the lock passwordto unlock temporarily.Causes and Symptoms------------------- * I forgot my password...
Repair
[LG TV Screen] The screen is too dark.

If the screen appears too dark without any changes made to settings such asbrightness, sharpness, color, and color depth in the smart TV settings,it is possible that the Energy Saving Steps mode or the eco picture mode hasbeen enabled.Cause...
Troubleshooting
[LG TV] How to reset your TV

A ‘reset’ refers to restoring a product to its initial settings at the time ofpurchase.By performing a reset, issues such as a malfunctioning Magic Remote or errorsrelated to TV software or app can be resolved.It is however important to not...
Repair
LG TV - User Agreements How to agree to Smart TV User Agreements

[https://lg.com/support] * In order to use the Smart TV, you must agree to the User Agreements, and have an Internet connection. * The process of agreeing to User Agreements and connecting to the Internet may vary by TV model.Try this-----...

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Manuals & Documents

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Online Manual

English,French,Turkish

English,French,Turkish

07/11/2025 32,510K
User Guide

English,French,Turkish

07/11/2025 32,510K
Online Manual

Arabic

Arabic

07/11/2025 32,510K

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Software & Drivers

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SW File(Version 23.21.22) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/09/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

[23.21.22]

1. Fixing minor bugs in software
SW File(Version 23.21.22) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.21.22).zip

07/09/2025 1,404,146K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

[23.21.22]

1. Fixing minor bugs in software
SW File(Version 23.21.21) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.21.21).zip

06/24/2025 1,404,143K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

Find Software & Drivers

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