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  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG Smart TV Monitor] How do I watch LG Channels?
    LG Channels is an exclusive, free service from LG that streams live TV—includingnews, TV shows, and entertainment—via the internet without additional equipment.You can easily access the service by pressing the [Home] button or using thechan...
  • Document Contents
    Troubleshooting
    [LG Monitor] The edge brightness is changed(light leak, color difference)
    Due to various characteristics of the LCD monitor, very often, the screen edgehas a different brightness level.Try this--------First (LCD monitor edge with light leaks)Depending on the angle at which the LCD monitor is viewed(visual angle),...
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    Troubleshooting
    How to download the LG OnScreen Control (OSC) app and update monitor software or firmware
    [OnScreen Control] is an app that lets you easily manage LG monitor featuresfrom your PC, including Screen Split, monitor settings, and software or firmwareupdates.You can download the app for your operating system from the LG website. Toup...
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    Troubleshooting
    [LG Monitor] How to Fix No Sound Issues
    If there’s no sound coming from your monitor, first check the productspecifications to see if it has built-in speakers.If your monitor has built-in speakers but you still hear no sound, check thesignal cable connections (HDMI, DP, USB-C) an...
  • Document Contents
    Troubleshooting
    Should I remove the protective film from my LG monitor?
    Most LG monitors do not come with a protective film applied.However, if you see a removal sticker on the edge of the screen or printed texton the display when it is turned on, a protective film is present. Please onlyremove it in these case...
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