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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG Dehumidifier] Why Does the Bucket Full Light Stay On After Emptying the Bucket?
    If your LG dehumidifier's "Bucket Full" light does not turn off even after youhave emptied the water bucket, the float inside the bucket is likely stuck.Gently shaking the water tank to free the sensor usually resolves this issue.How to Fix...
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    Repair
    [LG Air Purifier] Can the air purifier be turned on when cooking food?
    Learn more about it.Please refrain from using an air purifier when cooking.The smell, fine dust, grease, and moisture generated during cooking are adsorbedon the filter. This can shorten the filter lifespan and may cause a smell in thefilte...
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    Troubleshooting
    [LG Dehumidifier] What Does the "CL" Code Mean and How to Fix Unresponsive Buttons
    The [CL] message on your LG dehumidifier indicates that Child Lock is enabled.Child Lock is a standard safety feature designed to prevent children fromaccidentally operating the unit Depending on your model year, simply press andhold the de...
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    Troubleshooting
    [LG Air Purifier] The remote control does not work
    Try this:Pull out the battery tray from the remote control and check the batteryinsertion status.Place the battery on the tray with the + (plus) mark facing up.When using the remote control, please point it towards the receiver of theproduc...
  • Document Contents
    Troubleshooting
    What are the causes and solutions for the E15 error code?
    The E15 error code appears on your LG SIGNATURE air purifier's display when dustor debris has built up on the Ultra Fine Dust Black Filter.Remove the filter, wash it in warm water with a mild detergent, let it drycompletely in a shaded area...
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