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    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    [LG Laptop] How to Set the BIOS Date and Time
    If the date and time on your laptop are incorrect, you can easily fix this byadjusting the BIOS settings directly or turning on [Set time automatically] inWindows.Press the [F2] key immediately when turning on the laptop to enter the BIOS, ...
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    Troubleshooting
    [LG Laptop] How to Fix Bluetooth Connection Issues and Install Drivers
    If your laptop doesn't connect to a Bluetooth device, first make sure Bluetoothis turned on in Windows Settings.If Bluetooth is already on but the device still won’t connect, set the BluetoothSupport Service to [Automatic] in Windows Servic...
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    Troubleshooting
    [LG Laptop] I can’t hear any sound from the speaker or my headphones.
    If you cannot hear any sound in Windows, first ensure that the volume is unmutedand the output device is correctly set to [Speakers].If the settings are correct, the issue is likely caused by an audio drivererror. Please uninstall the exist...
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    Troubleshooting
    [LG Laptop] Fn Keys Not Working (Hotkeys)
    If the Fn keys (hotkeys) on your LG laptop are not working, or if you cannotadjust the screen brightness or volume, it is likely because the [Fn Key Lock]is enabled in the settings app, or the essential LG On Screen Display3 (OSD3)driver is...
  • Document Contents
    Troubleshooting
    [LG Laptop] Instant Booting Not Working When Opening the Lid
    Instant Booting allows your laptop to start automatically when you open the lid,so you don’t need to press the power button.Depending on your model and release date, you can turn this feature on or off inthe My gram, LG Smart Assistant, or ...
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