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  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
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    Troubleshooting
    LG TV - How Do I Sync the Picture and Sound? (Audio and Video Out of Sync)
    If the voice does not match the lip movements on the screen (lip sync issue),first check if this occurs only on specific channels.If the audio is out of sync on all channels, you can fix this by turning on[Bypass] or adjusting the delay val...
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    Troubleshooting
    [LG TV] How to Agree to the User Agreements
    To access various content and services on your TV, connect to the internet andagree to the User Agreements.If the agreement process fails, first check your TV's internet connection andensure the Country/Region setting is correct.Service may...
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    Repair
    [LG TV Screen] How do I initialize the picture and sound settings?
    If you are experiencing issues with dark pictures or unsatisfactory sound onyour TV,you can improve them by initializing the picture/sound settings.For some models, picture/sound initialization is not supported.Try this--------1. Press the ...
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    Troubleshooting
    No stand-by light, Stand-by light is turned off.
    No stand-by light, Stand-by light is turned off.SymptomStand-by light is not turned on after connecting the power.When the power is turned off with remote control, no sign shows on stand-bylight.※ Stand-by light location varies depending on...
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    Repair
    [LG TV Voice] The sound breaks up or comes and goes.
    If you hear noise from the speaker while watching TV, you can perform a soundtest on the TV to check if the noise is coming from the TV.If you don't hear any noise during the sound test, it may be due to an unstablebroadcast reception or a ...
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