Help Library

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  • Document Contents
    Troubleshooting
    How To Find My LG Model and Serial Number
    At a Glance-----------LG makes it easy to find your product's serial number and model number. Forassistance in locating your product's information choose your LG product fromthe categories below.Select Your ProductThis guide was created for...
  • Document Contents
    Troubleshooting
    No stand-by light, Stand-by light is turned off.
    No stand-by light, Stand-by light is turned off.SymptomStand-by light is not turned on after connecting the power.When the power is turned off with remote control, no sign shows on stand-bylight.※ Stand-by light location varies depending on...
  • Document Contents
    Troubleshooting
    [LG TV] The TV won't turn off
    This may be the case where the TV remote receiver is blocked by obstacles(picture frame, sound bar, etc.) hampering the signal reception, or where theremote control’s battery has run out.Causes and Symptoms------------------- * My remote do...
  • Document Contents
    Repair
    [LG TV Screen] How do I initialize the picture and sound settings?
    If you are experiencing issues with dark pictures or unsatisfactory sound onyour TV,you can improve them by initializing the picture/sound settings.For some models, picture/sound initialization is not supported.Try this--------1. Press the ...
  • Document Contents
    Repair
    [LG TV Settings] How do I set a power on/off timer?
    * You can set timers to power on/off your TV at set times. * Before setting the timers, be sure to set the current time. * If the power is not connected, the timers are not available, so be sure to check the power connection status. * If a...
  • Document Contents
    Troubleshooting
    [LG TV Voice] The sound breaks up or comes and goes.
    If you hear noise from the speaker while watching TV, you can perform a soundtest on the TV to check if the noise is coming from the TV.If you don't hear any noise during the sound test, it may be due to an unstablebroadcast reception or a ...
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