To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The LG.com website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
close
Skip to Contents Skip to Accessibility Help

LW1017ERSM

Key Features

  • SmartThinQ® Technology
  • Remote included
  • 3 Cooling & Fan Speeds with Auto Cool
  • 24-Hour On-Off Timer
Suggested Price

$349.99

Suggested Price
Think You Can’t Control Your Cool? ThinQ Again.

Think You Can’t Control Your Cool? Think Again.

LG SmartThinQ® technology lets you control your LG air conditioner from anywhere, so you can start or stop cooling, change the mode or set the temperature from anywhere. It also works with the Google Assistant and Amazon Alexa so you can change your air conditioner settings with simple voice commands when you’re at home.

d_LG_website_Energystar

Qualifications

SUMMARY
PERFORMANCE
FEATURES
MATERIALS/FINISHES
ELECTRICAL RATINGS
DIMENSIONS
WARRANTY

What People Are Saying

Rated 5 out of 5 by from Nice AC unit. Really helps our central unit out on hot summer days.
Date published: 2019-06-12
Rated 5 out of 5 by from Very nice works great Had one problem fan stopped working; slid unit out of sleve and fan blade was stuck on white plastic.
Date published: 2019-06-12
Rated 5 out of 5 by from I love my air condition this is the best investmen I bought this a few weeks ago and is the best thing I ever did thank you LG you
Date published: 2019-06-11
  • y_2019, m_6, d_15, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_105
  • loc_en_US, sid_MD05817209, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT

ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Does the exhaust feature work best pulled out are pushed in

Asked by: Markabmoving
The section titled 'Ventilation' on page 18 of your owner's for the ENERGY STAR® LG 10,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1017ERSM instructs that the ventilation lever must be in the CLOSE position (i.e pushed in) in order to maintain the best cooling conditions. When fresh air is needed in the room, you can pull the ventilation lever out to the OPEN position which opens the damper and the room air is drawn out...^IFV
Answered by: Ivanf
Date published: 2019-06-06

Does this unit have a heat function?

Asked by: Marque79
The ENERGY STAR® LG 10,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1017ERSM does not have a heating function...^IFV
Answered by: Ivanf
Date published: 2019-05-15

Does anyone know how many fins per inch are on this unit? I got a tool to straighten them & the tool went up to as many as 20 fins per inch but it didn't seem to fit right & none of the lower fins per inch tools worked either. Is it more than 20 per inch?

Asked by: Brandaloo
Regrettably, information with regards to how many fins per inch are on the LG 10,000 BTU Smart wi-fi Enabled Window Air Conditioner, Model # LW1017ERSM is information that would be on the engineering notes or in a service manual which we, unfortunately, do not have access to. Please contact our Support Center at (800) 243-0000 to see if they can assist you with the requested information...^IFV
Answered by: Ivanf
Date published: 2019-04-09

how can i use wifi mode? I need to turn on WiFi mode on the air conditioner. I do not know how.

Asked by: hoohi
We would be happy to help you get that connected. Please drop us a line on Twitter at @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-07-25

So just HOW doers One get this thing to work with a secured wifi? As far as I can see; there is no method to input password/network details to the system.

Asked by: jimmy418
When you download the SmartThinq App, you will create or login to you LG Account which is password protected. Then you will connect the device in question to the SmartThinq App. Once the device is added to the application, you will be able to add the device to your home network. Please see the link provided on how to. If you need more assistance, drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC https://www.lg.com/us/support/product-help/CT10000014-20150170400750-how-to-install-and-operate
Answered by: Amber C
Date published: 2018-07-18

Roof eave partially covers the A/C on the outside.  Rain hits the outside of A/C.  Is this a danger or cause any problem?

Asked by: Garret14
No this should not cause any issues with the AC unit.
Answered by: Shena
Date published: 2017-12-01

My window ac isn't really blowing that cool. Is there a refrigerant or something I can use, or have to refill, for it to blow cold again?

Asked by: Juice247
Please see the following article from our help library for assistance with this issue: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling
Answered by: Shena
Date published: 2017-12-01

I have an older unit of same model. I don’t use the side panels on my old unit. It states you need 27” in width. My old unit fits. It’s about 24” wide without the side panels. My old unit is the same size as this new unit. It should fit? Shouldn’t it?

Asked by: Paul311
The dimensions for this unit are 23 5/8" x 15" x 22 3/16" (WxHxD). If you would like more information regarding the installation of the product, a copy of the owner's manual may be downloaded here: http://www.lg.com/us/support-product/lg-LW1017ERSM#manuals
Answered by: Shena
Date published: 2017-11-26
  • y_2019, m_6, d_16, h_18CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.12
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_15
  • loc_en_US, sid_MD05817209, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getContent, 3ms
  • QUESTIONS, PRODUCT
Go to Top