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Business Support

We value your business and are committed to offering the best support possible

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Enhance your peace of mind...Your protection...Your coverage from LG

Offering innovative and comprehensive service solutions tailored specifically to your business needs, the Enhanced Service Plan provides additional extended repair and service uplifts for all your LG products.

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Business Warranty

For information about the LG General or Limited Warranty, follow the link below to the Business Warranty page.

In addition to warranty coverage information, the page also offers Guidance for your warranty period, and service process information.

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Repair Options (RA/SWAP)

Between Swap and Return Authorization (RA), which is the correct process to request?

RA is generally reserved for Units Damaged upon delivery. For all other repair inquiries, use the Swap option. If you are still unsure, it is best to Contact Us for clarification.

Request RA Request SWAP Track RA or SWAP

5-Star Program

The 5 Star Program is LG’s specialized customer care program that provides a dedicated BSP technician who will perform routine visits and complete necessary repairs to maintain product quality.

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Install Quality

LG Technician will be on-site at the time of installation to ensure all units are installed properly and performing at the highest quality.

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Advanced Care

Provides quality inspection on a periodic basis to ensure all products are running at maximum efficiency.

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Enhanced Service
Warranty Information
Request SWAP
Track SWAP or RA Status
Request RA

Events



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LG PRO Partner Program

Raise your sales and profitability by joining our partner program

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Document Downloads

Download related files and documents for business support.

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*NO PURCHASE NECESSARY. The LG Electronics "Product Registration" Sweepstakes is open to legal residents of the 50 United States and D.C., age 18 or older at the time of entry. Void outside the U.S., in Puerto Rico, and wherever else prohibited by law. Sweepstakes begins at 12:00:01 AM ET on 01/01/19 and ends at 11:59:59 PM ET on 12/31/19, with four (4) separate Sweepstakes Periods: Period 1 begins on 01/01/19 and ends on 03/30/19; Period 2 begins on 03/31/19 and ends on 06/29/19; Period 3 begins on 06/30/19 and ends on 09/30/19; Period 4 begins on 10/01/19 and end on 12/31/19. See Product Registration Official Rules. Sponsor: LG Electronics Alabama, Inc., 201 James Record Road, Huntsville, AL 35824.