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Business Support

We value your business and are committed to offering the best support possible


Enhance your peace of mind...Your protection...Your coverage from LG

Offering innovative and comprehensive service solutions tailored specifically to your business needs, the Enhanced Service Plan provides additional extended repair and service uplifts for all your LG products.

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Business Warranty

For information about the LG General or Limited Warranty, follow the link below to the Business Warranty page.

In addition to warranty coverage information, the page also offers Guidance for your warranty period, and service process information.

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Repair Options (RA/SWAP)

Between Swap and Return Authorization (RA), which is the correct process to request?

RA is generally reserved for Units Damaged upon delivery. For all other repair inquiries, use the Swap option. If you are still unsure, it is best to Contact Us for clarification.

Request RA Request SWAP Track RA or SWAP

5-Star Program

The 5 Star Program is LG’s specialized customer care program that provides a dedicated BSP technician who will perform routine visits and complete necessary repairs to maintain product quality.

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Install Quality

LG Technician will be on-site at the time of installation to ensure all units are installed properly and performing at the highest quality.

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Advanced Care

Provides quality inspection on a periodic basis to ensure all products are running at maximum efficiency.

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LG PRO Partner Program

Raise your sales and profitability by joining our partner program

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Document Downloads

Download related files and documents for business support.