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    • Enhanced Service Plan
    Commercial Display Background of folding Screens Commercial Display Background of folding Screens

    Enhanced Service Plan

    Enhanced or additional services that Business customers or SI companies can purchase

    CLICK HERE TO GET A QUOTE >

    alt

    LG Enhanced Service Plan

    Maximize your investment through the LG Enhanced Service Plan.

    Offering innovative and comprehensive service solutions tailored specifically to your business needs, the Enhanced Service Plan provides additional extended repair and service uplifts for all your LG products. Regardless of environment, installation or product requirements, LG makes it simple to not only enhance performance but ensure the service level throughout the life of your products is second to none. Expecting the most out of your products and depending upon the reliability and ease of ownership are just a few of the ways LG Enhanced Service Plan can work for you.

    Advantages of Enhanced Service Plan

    • Protects your product after expiration of the manufacturer's warranty and benefits beginning day one

    • Maximize up time of your display unit with Quick Swap

    • Eliminates the concern over costly repairs and service calls over the life of your products

    • Avoid unseen budgetary or financial surprises relating to unexpected service events

    • Cost of Enhanced Services is usually less than repair costs of the unit

    Value-Add Enhanced Service Plan Options

    Commercial TV

    Digital Signage and Video Wall

    Hospitality and Healthcare TV

    Desktop and Medical Monitors

    White-glove Quick Swap

    White Glove swap service including installation and removal

    24HR1, 48HR1

    (Includes Installation and Removal)

    24HR1, 48HR1

    (Includes Installation and Removal)

    24HR1, 48HR1

    (Includes Installation and Removal)

    24HR1, 48HR1

    (Includes Installation and Removal)

    Quick Swap *

    Guaranteed lead times to help you plan

    24HR1, 48HR1

    24HR1, 48HR1

    24HR1, 48HR1

    24HR1, 48HR1

    Extended Repair

    Send an LG Authorized Service Technician for onsite service

    3YR, 4YR, 5YR TTL Coverage

    (Extended 1YR, 2YR, 3YR)

    4YR, 5YR, 6YR2 TTL Coverage

    (Extended 1YR, 2YR, 3YR)

    3YR, 4YR, 5YR TTL Coverage

    (Extended 1YR, 2YR, 3YR)

    4YR, 5YR, 6YR2 TTL Coverage

    (Extended 1YR, 2YR, 3YR)

    Value-Add Enhanced Service Plan Options

    White-glove Quick Swap

    White Glove swap service including installation and removal

    Commercial TV

    24HR1, 48HR1

    (Includes Installation and Removal)

    Digital Signage and Video Wall

    24HR1, 48HR1

    (Includes Installation and Removal)

    Hospitality and Healthcare TV

    24HR1, 48HR1

    (Includes Installation and Removal)

    Desktop and Medical Monitors

    24HR1, 48HR1

    (Includes Installation and Removal)

    Quick Swap *

    Guaranteed lead times to help you plan

    Commercial TV

    24HR1, 48HR1

    Digital Signage and Video Wall

    24HR1, 48HR1

    Hospitality and Healthcare TV

    24HR1, 48HR1

    Desktop and Medical Monitors

    24HR1, 48HR1

    Extended Repair

    Send an LG Authorized Service Technician for onsite service

    Commercial TV

    3YR, 4YR, 5YR TTL Coverage

    (Ext. 1YR, 2YR, 3YR)

    Digital Signage and Video Wall

    4YR, 5YR, 6YR2 TTL Coverage

    (Ext. 1YR, 2YR, 3YR)

    Hospitality and Healthcare TV

    3YR, 4YR, 5YR TTL Coverage

    (Ext. 1YR, 2YR, 3YR)

    Desktop and Medical Monitors

    4YR, 5YR, 6YR2 TTL Coverage

    (Ext. 1YR, 2YR, 3YR)

    *Replacement: LG certified reconditioned will be provided

    1. Not available to all destinations under the circumstances such as geographic locations, weather conditions, national or local disruption in transportation network (as operated and determined by shipping company). Service calls must be made by 2PM CST, calls received after cut off period will be processed the next day. Hours of operation Mon-Fri 8AM-6PM. Please call 888.865.3026 for service.

    2. 6YR (a.k.a. Extended 3YR) coverage term is available for certain models only with a standard extended warranty. Quick Swap, Onsite Services does not apply with 6YR coverage term.

    Various Service Options to Meet Your Application Needs

    LG’s Enhanced Service Plan is a robust yet flexible service solution for your business, providing features starting from day one. Repair services after the manufacturer's warranty has ended and extended protection after a product purchase.

    Enhanced Service Plan Ensures Restoration is Complete

    LG’s Enhanced Service Plan ensures that an operational unit is on its way to your location and allows the maximum amount of uptime vital to your business needs.

    LG’s Authorized Service Technicians

    LG’s Enhanced Service is supported by a network of more than 3,000 Authorized Service Centers who specialize in the function, handling and repair of LG products. Our one point commercial customer dedicated help desk and nationwide support allows us to be in the right place, at the right time, every time.

    Shipping & Logistics Handling

    Shipping and logistics management of a defective product can be time consuming and stressful. We take the guesswork out of how a unit is packaged, picked up and delivered to an authorized service center by managing all of the shipping and logistic processes for you.

    Fully Transferable within the United States

    LG’s Enhanced Service grants all plan holders the ability to transfer the service contract to anyone within the United States. Given the constant change in our business world today, it's nice to know you can still attach protection, regardless of transition.

    • Enhanced Service Plan for commercial customers >

    Please contact us for more information

    • How to contact us for more information

      If you have additional questions or would like to purchase Enhanced Service Plan for your recently purchased displays, please contact your sales representative:

      • Large Format/Video Wall/Commercial TV: 800.897.8871
      • Hospitality/Healthcare TV: 800.228.1236
      • Email Address: offering.desk@lge.com

    Need to Contact Us?

    Contact us for all your product questions or concerns.

    Contact Us
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    LG Business offers solutions for hotels, restaurants, offices, shops and more, keeping them comfortable, secure and stylish. Choose from a range of commercial displays, enterprise mobility solutions and solar modules providing specialised solutions for a range of business types. Find commercial appliances and electronics from LG for your business and help make life good.

    Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way.

    Designed with you in mind, LG products offer innovative solutions to make life good. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. It includes:

    Mobile: To help you stay connected your way, our mobile devices feature powerful smartphones, slim tablets and stylish smartwatches that fit seamlessly into your life. And whether you want to download the latest apps, shop online, text, track your fitness or just surf the web, they make it easy to do it all on-the-go.

    TV/Audio/Video: If you can't get enough of your favorite sports, the latest movies, love 3D entertainment -- or just want to listen to your favorite music in stunning clarity -- our newest electronics can help you experience it all in a whole new way. Featuring brilliant pictures, lifelike colors and sound that envelop you from the very first note, our collection will transform your living room into a stunning home theater.

    Appliances: Created to help you enjoy more of what life has to offer, our appliance collection features ranges and ovens that can help you cook healthy, delicious meals more efficiently, clean your dishes faster, do more laundry in less time, and even clean and cool your house so you can enjoy a comfortable space all year long.

    Computer Products: Life happens in an analog environment -- and on a digital plane. And our newest computer products can help you experience the best of both worlds. Designed to give you crystal-clear images, deep blacks and rich colors, plus the speed and storage you need to work and play, safeguard memories and protect important documents, they can help you make the most of life in every way.

    Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connect with your friends and family, no matter where they are.

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    #This is LG Electronics official homepage. If you want to connect to LG Corp., or other LG affiliates, please click#
    LG Jeong-Do Management Ethics Hotline