Explore top deals with 30-49% off select appliances

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Explore top deals with 30-49% off select appliances

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Service You & Your Homeowner Rely On

We have a dedicated team ready to support builders and dealers with any service assistance or warranty inquiries across the entire country.

ThinQ^®

Our open platform offers more options & services for builders, property management and end users.

Control & Convenience: This single app manages, controls all products to track & keep up with appliance maintenance.
Save Money, Time, & Energy: This free built-in service saves on energy bills by increasing energy efficiency.

ThinQ^®Care

Our range of notifications protect your appliance–and investment.

Preventative & Maintenance Alerts: Homeowners can stay one step ahead of potential issues with alerts.
Performance Suggestions: Automatic notifications will inform homeowners of proper treatment and handling to get the most out of their appliance.

ThinQ^®Up

A new service offering personalized updates that unlock the potential of your client’s appliances.

OTA (Over-the-air) Updates: Your homeowners can always update their LG products through the app to improve performance, address their needs, and add new features.

LG Proactive Customer Care Service

Now with first-of-its-kind customer support innovation, LG owners will have access to AI to help them proactively monitor & maintain their LG home appliances.

Install Set-Up Quick Check: Diagnostic checks
Preventative Alerts: Notifications help your clients stay ahead of any maintenance issues
Monthly Performance & Usage Reports

LG's services build trust

Along with LG's network of trusted service providers, our vetted independent service provider network allows national coverage with industry leading “one-visit” repairs. This ensures there's always assistance available for your clients.

Engineers review blueprints and tools while planning a construction project

Industry-leading offerings:

400+ Factory Service Technicians

Fast, Expedited Service

Warehouses with 98% on-time shipment¹

*Convenient Scheduling with ETA Alerts

SKS Signature Kitchen Suite - luxury kitchen with an open door refrigerator full of food.

3-year extended warranty^*

When homeowners add both laundry & refrigeration to their LG appliance selections pre-close, LG will extend the manufacturer’s limited warranty on all of their LG appliances (labor & internal/functional parts only) to 3 years of coverage.

LG

The standard warranty for LG products is a 1-year period of coverage for labor and parts. For ways to extend your warranty, read about LG’s 3-year extended warranty above.

LG STUDIO

The standard warranty for LG STUDIO products is a 2-year period of coverage for labor and parts. For ways to extend your warranty, read about LG’s 3-year extended warranty above.

SKS

The standard warranty for SKS products is a 3-year period of coverage for labor and internal/functional parts only.

Product Service Support

For the Product Service Support team, contact lgecares.com/lgbuildersupport or 833-242-2791.

Monday - Friday: 8:00 AM - 6:00 PM CST (Excludes Holidays)

Signature Kitchen Suite Concierge Service

For the Signature Kitchen Suite Concierge Service team, contact concierge@skssupport.com or 855-790-6655.

Monday - Friday: 8:00 AM - 6:00 PM CST
Saturday: 8:00 AM - 5:00 PM CST
Sunday: CLOSED

^*Homeowners may be eligible for an extended 3-year limited warranty when purchasing an upgraded kitchen package hat includes laundry and refrigeration. Terms and restrictions may apply. Reach out to an LG Pro Builder representative for more details.

¹Based on ordered parts shipped on time to total orders shipped between Jan. – Oct. 2024 excluding unforeseeable delays outside of supplier control.

Images may be simulated and dramatized for illustrative purposes. Actual features, functionality, and other product specifications may differ and are subject to change without notice. Prices, promotions, and availability may vary by model, store, and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for their final price and availability.