Live LG Product Assistance

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Our knowledgeable product team is available to answer your questions. Let us know how we can help and we'll connect you to the right person.

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Service and Support

LG Sales Experts are here to help:

Need help finding the right LG product? Our online sales support experts are here to guide you—live.

Whether you're shopping for a new LG OLED TV, comparing LED TVs, or exploring LG refrigerator options, our product experts are ready to help you choose with confidence. Connect instantly via LG Live Chat and get personalized sales support based on your space, budget, and lifestyle.

From live virtual shopping assistance to real-time answers, LG makes online shopping easy. You’ll get expert sales advice for everything from LG TV online shopping and washer & dryer sets, to soundbars, monitors, and more. Not sure which model is best for you? Our sales team can walk you through key features like AI-powered performance, energy efficiency, and LG ThinQ® smart home compatibility—all in just a few clicks.

Prefer shopping from home? Skip the guesswork. With LG’s live shopping experience, you get all the help you need, instantly!

Not Sure Where to Start? Explore our Appliance and Electronics Buying Guides

Whether you’re upgrading your entertainment setup or investing in LG home solutions, our buying guides help you make the right choice. Explore by category and connect with a live chat agent for tailored recommendations from an LG product sales specialist.

TVs

Not all TVs are created equal. From LG OLED to QNED and UHD displays, this guide explains screen types, sizes, refresh rates, and smart features to help you find the perfect match. Compare models side-by-side with insights from your LG shopping agent to make the best decision for your viewing preferences.

Explore the LG TV Buying Guide
Shop LG TVs

Laundry

Discover the best laundry solution for your home. LG’s guide covers front-load vs. top-load washers, drying technologies, AI sensing, and efficiency ratings. Connect with a product sales specialist through live chat for personalized assistance in choosing your next LG washer, dryer, or all-in-one unit.

Explore LG Laundry

Shop LG Washers & Dryers

Refrigerators

From InstaView™ to French Door and Counter-Depth designs, find the right refrigerator for your kitchen layout and lifestyle. Learn how to shop by capacity, energy efficiency, and smart features like LG ThinQ® app connectivity. For one-on-one product support, chat live with an LG sales specialist to compare models and discover exclusive promotions.

Explore the LG Refrigerator Buying Guide

Shop LG Refrigerators

Have questions? Start a live chat with an LG product sales specialist or call 844-810-0070 to compare models, get exclusive offers, and find the right product faster.

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LG Sales Expert Frequently Asked Questions:

Question: What is LG Shop with a Sales Expert live chat?

Answer: LG Shop with a Sales Expert live chat connects you with LG product specialists for real-time shopping assistance, expert advice, and personalized product recommendations across TVs, home appliances, monitors, laptops, audio products, and smart devices.

Question: How does LG's online product expert consultation work?

Answer: Through LG’s online product expert consultation, you can start a live chat or phone session with a sales specialist who provides tailored buying guidance, compares product specifications, explains key features, and helps you select the right electronics or appliance before purchase.

Question: Which products are supported through LG live shopping assistance?

Answer: LG live shopping assistance covers major categories including OLED TVs, QNED and UHD TVs, refrigerators, kitchen appliances, washers and dryers, smart monitors, laptops, soundbars, speakers, and related accessories.

Question: Can an LG sales specialist provide product comparisons and recommendations?

Answer: Yes. LG product experts can compare models, highlight performance differences, review technical specifications, and recommend products based on your space, usage needs, connectivity preferences, and budget.

Question: Does the LG live chat agent provide information on promotions and online deals?

Answer: LG online sales agents can share details about current promotions, limited-time offers, bundle savings, and available discounts on LG.com to support informed purchasing decisions.

Question: How is LG expert shopping support different from customer service?

Answer: LG expert shopping support focuses on pre-purchase consultation, online shopping assistance, and product selection guidance. For technical support, troubleshooting, warranty claims, or repairs, customers should contact LG Customer Support.

Question: Can a live chat agent assist with the online checkout process?

Answer: LG sales specialists can guide customers through the online ordering process, confirm the correct model and configuration, and assist with completing checkout on LG.com.

Question: Can I access LG live chat with an agent on mobile devices?

Answer: Yes. LG live chat with a sales expert is accessible on both desktop and mobile devices, allowing customers to receive real-time product guidance while browsing online.

Question: Can an LG sales specialist help with LG promo code or LG coupon code questions?

Answer: Yes. During your LG Shop with an Agent live chat session, a sales specialist can provide information about eligible promotions, clarify how an LG promo code or LG coupon code may apply to your order, and guide you on available savings opportunities on LG.com.

Question: Where can I find valid LG promo codes or LG coupon codes when shopping online?

Answer: While browsing LG.com, customers can connect with an LG online product expert to ask about current promotions, available LG promo codes, or active LG coupon codes. Sales specialists can explain applicable offers and ensure any eligible discounts are properly applied during checkout.

Question: How can I speak with someone on the phone if I need additional shopping help?

Answer: You may call our sales support number at (844) 810-0070.