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Rated 5 out of
Cooktop with a great layout!We are enjoying our new LG gas cooktop. It is a 5-burner unit with controls centered in front. This allows plenty of space for the burners and easy access to the controls. The cooktop is quite shallow and we were able to put in an additiona drawer below it (for flat utensils). The burners light quickly and burn smoothly and efficiently.
Date published: 2023-05-29
Rated 5 out of
Always wanted a gas stoveWe bought this when doing our full-gut kitchen remodel. I wanted a gas cooktop--I had been using electric cooktops for the 32 years we lived in our house. It is great! It is easy to light burners; it is easy to control the heat; and our overhead fan unit takes out any odors or gas aromas.
Unfortunately, it is not as easy to clean as my old cooktop was. There are curves and edges that require a little more effort. The stainless steel under the grates needs to be buffed to really shine, but this is just an inconvenience that I wasn't thinking of when I chose the appliance.
Date published: 2023-03-02
Rated 1 out of
LG cooktop from
Very bad experienceMy cooktop was not installed properly. After waiting a few weeks for installation team to come and fix the issue, they came today and said they cannot fix it. I’m beyond frustrated.
Refer to the detailed Warranty information delivered in your product packaging.
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Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
Model #LCG3011ST - Does this stove top have the ability to be vented from underneath
Asked by: megwil090
The installation instructions for the LG 30” Gas Cooktop with SuperBoil™, Model # LCG3011ST do not specifically require an exhaust hood to vent the cooktop or to vent it to the outside and there is no code requirement under the Gas Safety Regulation which requires a hood for a residential range, although it is recommended. The cooktop cannot be vented from underneath...^Ivan
Answered by: Ivan4826
Date published: 2022-09-13
Are the grates dishwasher safe?
Asked by: 1Mitch
The grates are dishwasher safe. ^Daphane
Answered by: LG Electronics
Date published: 2022-05-29
I just installed this cooktop but the knobs don't light up when they are turned on. The old one, same model, the knobs did light up so you could tell when they were lit. What did I miss in the installation?
Asked by: DSimple
The control knobs on the LG 30” Gas Cooktop with SuperBoil™, Model # LCG3011ST do not have LED lights that indicate when the selected burner is turned on...^Ivan
Answered by: Ivanf
Date published: 2021-11-01
I need to replace the medium Burner head what’s the item number and where can I get it
Asked by: Don E G
Regrettably, we cannot determine what the part number for the medium burner head for the LG 30” Gas Cooktop with SuperBoil™, Model # LCG3011ST is without a schematic for the Cooktop. It can be ordered from our LG Authorized Parts Distributor affiliate, Encompass Simply Parts, (800) 432-8542, https://encompass.com, and they have a schematic that shows the location of the burners on the Cooktop so they can identify which one is the medium burner and verify that for you before you place your order...^IFV
Answered by: Ivanf
Date published: 2021-06-30
I was considering replacing our electric cooktop with gas and was looking at LG. There are numerous complaints re: knobs constantly breaking. The response is always "we are looking into it" but never "we are sending new, upgraded replacement knobs." Why?
Asked by: Bajaskier
The reason that our Support Representatives will say that they are looking into it is that they need to determine if the LG 30'' Gas Cooktop with SuperBoil™, Model # LCG3011BD is in warranty or not. The Cooktop comes with a Limited Manufacturer's Warranty of One (1) Year for parts and labor from date of purchase and as stipulated in the terms for the limited warranty, "Should your LG Gas Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period, LG Electronics (“LG”) will, at its option, repair or replace the Product.". If the knobs are proved to be defective within the warranty period, LG will replace them...^IFV
Answered by: Ivanf
Date published: 2022-12-22
We were really liking the black stainless steel but wanted everything in our kitchen to match. Is this stovetop or any any 30' stovetop come in the black stainless steel?
Asked by: Bcool
The LG 30” Gas Cooktop with SuperBoil™, Model # LCG3011ST is only available in the regular Stainless Steel. Regrettably, all the Cooktops that we currently have in our lineup are only available in Stainless Steel or in Smooth Black...^IFV
Answered by: LGJoel
Date published: 2020-07-20
Why are the control knobs breaking and have they been improved?
I am shopping for a gas cooktop and have considered LG but I have some serious concern about the unstable knobs. Since this is a major purchase, I am cautious about what I am reading in the reviews. Are the knobs plastic or metal? Metal is considerably more durable. Although not every review critiques the knobs, it only takes one time for me to have a bad experience and regret.
Asked by: Gypsylady
The knobs are plastic. The problem is that the cheap plastic of the stems cracks in half and the entire knob then falls off. I have heard that LG will replace them under warranty only one time. They are incredibly expensive to replace as well if purchased thru LG. There are stainless steel aftermarket knobs that are a lot cheaper.
Answered by: shaw858
Date published: 2022-05-29
How can I obtain replacement burner location decals and burner knobs?
Asked by: Hank32
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for the cooktop knobs is EBZ60710601. Regrettably, there is no decal for the burner locations available.
*Prices, promotions, and availability may vary by model, store, and online. Prices are subject to change without notice. Quantities are limited.
Actual features, functionality, and other product specifications may differ and are subject to change without notice. Prices, promotions, and availability may vary by model, store, and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for their final price and availability.
Life happens in the kitchen. That's why we've developed revolutionary cooking appliances that look as beautiful as they perform, including:
Ovens: With wide cooking cavities, easy-to-clean finishes, precise temperature controls and the latest convection technology, our innovative single and double wall ovens will change the way you bake, braise, roast and broil.
Cooktops: Available with gas, radiant or induction heat, our cooktops give you the power to cook your favorite dishes your way. Plus, with their sealed burners and sleek finishes, cleanup is fast and easy.
Ranges: Combining the functionality of an oven and a cooktop, our all-in-one gas and electric ranges feature wide ovens with easy-to-clean surfaces, powerful burners and precise controls, so you can make restaurant-quality dishes at home.
Microwave Ovens: With over-the-range and countertop models available, these versatile kitchen cooking appliances can help you make quick work of defrosting meats, heating up leftovers, warming your coffee, and even cooking entire meals with just the touch of a button.
Whether you love sleek, modern designs, cozy country kitchens, vintage spaces or something in between, our gas and electric cooking appliances can give you the look you love—and the latest technology. From ovens and cooktops to ranges and microwaves, with precise temperature controls, one-touch settings and thoughtful details, our collection makes weekday meals and weekend feasts simple to prepare. Browse our newest cooking appliances, as well as our innovative collection of refrigerators and dishwashers—and design a kitchen that can help make life good.
*Purchase an eligible LG Wall Oven plus an eligible LG Cooktop in a single transaction on LG.com and receive $200 instant additional savings off of the pre-tax sale price. Products must be purchased in the same online order August 25 - October 19, 2022 on LG.com to receive the instant additional savings. Maximum number of products of the same category allowed to qualify for the discount is one (1). Savings will be reflected in the cart when all offer requirements are met. If any of the qualifying items are removed from the cart or part of the order is cancelled or returned, the promotional savings will be void. Prices and offers are non-redeemable for cash and non-transferable. This offer may be combined with other offers and rebates but is not stackable via online submission at http://www.lg-promos.com/PPB822 . Availability, prices and terms of offer are subject to change without notice.