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Rated 1 out of
2017 model leaks GAS!I moved into a completely renovated home will all LG appliances. I LITERALLY have been here a total of 10 months. Because I was an "Empty Nester" this cook-top was hardly used. When my daughter came home because of Covid-19, we found ourselves cooking three meals a day. She was home 3 weeks and it started leaking gas from the knob, like so many other people complain about. I went to get it fixed, the tech told me,"By the time I take it to the shop, take it a part, order parts and return it..you COULD GET A NEW ONE" UUUGGHHH!!!! Really??!! This cook-top is circa 2017!! NOT 2007!!!! Soooooooo disappointing! and of course..we're out of warranty :o(
Date published: 2020-05-14
Rated 1 out of
Knobs are cheap and break easilyWe have had this stove for just under a year and three knows are broken. Horrible.
Date published: 2020-05-08
Rated 5 out of
EXCELLENT COOKTOPWhen remodeling our kitchen in 2014 we purchased this cook top; love it! Now in 2020, the stainless steel liner is showing it's age due to heavy cooking. Use a stainless steel cleaner to keep it clean. The knobs and i.d. on the stainless steel liner by the knobs are starting to fade due to cleaning but OK. The grates are still in great condition. It's a great cook top and would purchase again.
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
Can I put roll out shelvesunder this cooktop in the cabuint area below? How much of the cooktop is above the counter top, not including the height of the burner grides? 1/4"? How much of the cooktop sticks out under the granite counter top?
Asked by: Kattiebell
The W x H x D dimensions for the LG 36” Gas Cooktop with SuperBoil™, Model # LCG3611ST are 36" x 3 3/4" x 21 11/16". The Cutout dimensions are 33 15/16" x 19 11/16". The height from the bottom of the cooktop to the part that sits on the cutout is 3/4". The grates and burners will be 3" above the countertop that you are installing the unit into. To give you a better visual aide, please visit https://www.lg.com/us/support/products/documents/LCG3691ST%203091%203611%20Installation.pdf for the installation manual & scroll to page 6 where you can review a detailed illustrated diagram of the cooktop with its measurements & tose for the cutout...^IFV
Answered by: Ivanf
Date published: 2019-11-27
What has lg done to fix their knob quality problem?
Asked by: jjscott
If you are currently experiencing an issue with your knob, take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can look into how we can best assist you. ^CP
Answered by: ChrisPSM
Date published: 2019-05-14
does the lcg3611st come with lp conversion kit?
Asked by: tknodel13
TH LP Orifices (nozzles) are supplied accessories with this LG 36” Gas Cooktop with SuperBoil™, MOdel # LCG3611ST...^IFV
Answered by: LGJoel
Date published: 2018-07-19
We have recently started using ours and it has a terrible terrible odor from it. My husband and everyone who comes over keeps what the smell is. Its not the gas smell its like dirty dog smell. Any suggestions on what i can clean it with to make it go away
Asked by: alina mozol
We regret the trouble you have experienced with this gas cooktop. There is nothing in this range which provides a “dirty dog smell”, unless there is some manner of impurity in the gas line. Please contact our Customer Interactive Center at 800-243-0000 that we might troubleshoot this matter with you.
Answered by: NeilE
Date published: 2017-01-27
Does the LCG3611ST come with the LP kit or do you have to order the kit
Asked by: Millerst1967
We appreciate your interest in this gas cooktop. According to page 13 of the Installation Guide, this cooktop leaves the factory set for use with natural gas. The conversion instructions and LP orifices are supplied with your cooktop. This conversion must be performed by a qualified LP gas installer.
Answered by: NeilE
Date published: 2014-07-17
Gass cooktop conversion
We recently purchased an LG 36 inch gas cooktop for our new home in Tennessee. The builder wants to know if the natural gas to propane gas converter is included. Is it a separate piece or is it installed and just needs reconfiguration for propane?
Asked by: JB10443
We appreciate your interest in this cooktop. According to our information, the LP Conversion Kit should have been provided with the unit.
Answered by: NeilE
Date published: 2014-01-14
Does the LCG3611ST 36 inch have auto reignition?
That and the other cooktop in the series. Do they have auto reignition? Are they available in black?
Asked by: Phraed
Turn the knobs to the “LITE” position to ignite the burners. Only the electric cooktops come in black.
Thank you, have a great day!
Answered by: Nadine
Date published: 2018-09-12
how deep into the counter top does the appliance extend from the top of the counter. I am wanting to put an lg oven under it
Asked by: builder
Please contact LG's Customer Service team at www.LGusa.com/support for assistance.
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