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Rated 1 out of
Terrible support right out of the gate2 months in, the outer door quit latching. Knew I was in trouble as soon as I contacted LG support. First sent me an email telling me how to open and close a door. Their service is contracted out to 1 star, "Avoid at all cost!" reviewed repair outfits. Most companies get at least a few positive reviews...not the ones LG uses. Had to call numerous times to try and schedule a repair with an LG authorized repair service that didn't get unbelievably horrific reviews. Still trying to get it straightened out.
Date published: 2019-08-29
Rated 5 out of
Dug in TX from
Great upgradeWe are about 3 weeks in from purchase and I couldn’t be happier. I wen from a side by side to this model and am really happy. The outer door is a great idea- gallon storage is a big plus. Our most used items stay in there and it does cut back the loss of cold air. Freezer drawers are nice as you can see what you have versus digging in a bin. Minor nit - no egg storage, so you need to keep them in their carton. Not a biggie. Ice and water work great.
Date published: 2019-05-20
Rated 4 out of
Nice unit. One problem (solved in this review)Enough folks have raved about this fridge that I don’t need to do that. Suffice to say I’m impressed.
There is one glaring problem: you cannot stand a tall bottle in it. For example, a magnum of champagne. This is an ‘upscale’ fridge, so it should be able to accommodate upscale things like tall bottles.
Actually, it can.
All you need do is either omit, or modify, the middle shelf/bin of the Instaview door. I chose to remove the shelf and insert a flat piece of ABS plastic across the supports. This creates a narrower middle shelf (advise taping shut the back door of the instaview to prevent things accidentally falling out), while allowing tall bottles to stand up on the low shelf of the instaview. Perfect for entertaining.
See attached image. I’m hoping LG makes an ‘aftermarket’ middle shelf that will accomplish this same thing. Anyway, this easy modification makes a great fridge even better.
*Parts and accessories shipping cost may vary.
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