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LG Refrigerator - Why is my Refrigerator's Door Alarm Going Off when the Door is Closed?

  • Troubleshooting

At a Glance

If the door alarm on your refrigerator keeps sounding, this can indicate items are blocking the door sealing properly, the door gasket needs to be cleaned or replaced, or the unit isn’t properly leveled.

Try This

  1. Deactivate the Door Alarm

    The door alarm can be disabled on many LG refrigerators by pressing and holding the image of the door alarm and lock button button for 3 seconds.

    Note

    • You will hear a beep when you first press the button. Press and hold it for three seconds until a second beep is heard.
    • If the image of the door alarm and lock button button is not available on your refrigerator's control panel, the door alarm cannot be deactivated.

     

  2. Reorganize Food Items

    If the refrigerator is overfilled with food items, the door of the refrigerator will not close properly.
    If there are too many food items in the door bins, the refrigerator doors may sag due to the weight and not close properly.

    image of the refrieratr contents being redistributed and re organized

  3. Check the Door Gaskets

    1If the door gasket is stained with foreign objects, such as food, its stickiness may hinder adhesion and the door may not close properly.
    Wipe the door gasket with a hot steamed towel and clean it using a toothbrush or sponge with detergent.

    image of the door having condensation on the gasket

    2If a part of the door gasket falls out or droops, try reinserting and press it along the groove in the refrigerator door.

    image of a king in the gasket

    Note

    If the door gasket is damaged, service will be required for a proper diagnosis and repair. Please reach out to our 24/7 Chat Support to schedule a repair.

  4. Ensure the Refrigerator and Doors are Level

    1Uneven doors on the unit will leave gaps preventing them from closing properly.
    Level the refrigerator using the leveling screws under the door of the refrigerator.

    image of the doors being un even when they close

    2If the unit itself is not level, ensure the unit is installed on a flat service, and adjust the leveling feet at the bottom of the unit accordingly.

    image showing how to level the refrigerator by adjusting the legs


WE'RE HERE TO HELP

Need to contact us?

If the door alarm continues to sound after trying the above, service will be required for a proper diagnosis. Please reach out to our 24/7 Chat Support to schedule a repair.

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