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[LG TV] How to Set Up AI Sound Pro

  • Troubleshooting

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AI Sound Pro uses LG's deep learning technology to optimize sound and provide immersive surround effects based on the genre of video content.

Keep this in mind!
This feature only applies to the TV's internal speakers or devices connected to the HDMI (eARC/ARC) port that support Sound Share.

Try this.

※ LG TVs are equipped with webOS, our core software that evolves every year.

Just like Windows settings vary by PC, the way you configure features can differ slightly depending on the year your TV was released.
Knowing the webOS version on your TV can be helpful.

How can I find my TV's webOS version?

Press the Mute button [ Mute button ] on your remote three times in a row. The webOS version will be displayed in the Quick Menu.

➔ If you are using smart functions by pressing the Home button, the Quick Menu will not appear. Change to an external input source.


If you can't find it this way, you can also check the webOS version based on when you purchased the TV.

➔ The method for checking by purchase date may vary slightly depending on the model.

webOS Version List by Purchase Date
2019 ~ 2023 2014 ~ 2018
Purchased in 2023 → TV webOS 23 Purchased in 2018 → TV webOS 4.0
Purchased in 2022 → TV webOS 22 Purchased in 2017 → TV webOS 3.5
Purchased in 2021 → TV webOS 6.0 Purchased in 2016 → TV webOS 3.0
Purchased in 2020 → TV webOS 5.0 Purchased in 2015 → TV webOS 2.0
Purchased in 2019 → TV webOS 4.5 Purchased in 2014 → TV webOS 1.0

How to Set Up AI Sound Pro

[webOS23 purchased in 2023] Press the Settings button on your remote → [All Settings] → [General] → [AI Service] → [AI Sound Pro]

1. Press the Settings button on your Magic Remote. Navigate using the directional buttons or the pointer [ Pointer ] to select the All Settings [ Settings ] icon by pressing the Wheel (OK) button.
Alternatively, press and hold the Settings button on your Magic Remote for one second to directly access [All Settings].
(If you're using a standard remote, use the directional buttons and the OK [ OK button ] button.)

➔ If you make a wrong selection, press the Back [ Back ] button and try again.

2. Use the directional buttons or pointer [ Pointer ] on your Magic Remote to navigate to the [General] tab and press the Wheel button to select it.

3. Use the directional buttons or pointer [ Pointer ] on your Magic Remote to navigate to the [AI Service] tab and press the Wheel button to select it.

4. Turn [AI Sound Pro] On.

[2022 WebOS22] How to Set Up AI Sound Pro

Press the Settings button button on your remote → [All Settings] → [General] → [AI Service] → [AI Sound Pro]

1. Turn on the TV and press the [Settings] button on your remote.
In [Settings], select [All Settings].

2. Select [General].

3. Select [AI Service].

4. Turn [AI Sound Pro] On.

[2019 WebOS4.5] How to Set Up AI Sound

Press the Settings button button on your remote → [All Settings] → [Sound] → [AI Sound]

1. Turn on the TV and press the [Settings] button on your remote.
In [Settings], select [All Settings].

2. Select [Sound].

3. Turn [AI Sound] On.

AI Sound Setup by Year

[2021 WebOS6.0] Press the Settings button button on your remote → [All Settings] → [General] → [AI Service] → [AI Sound Pro]

[2020 WebOS5.0] Press the Settings button button on your remote → [All Settings] → [General] → [AI Service] → [AI Sound]

How to Set Up Sound Share in the TV Settings Menu
This feature allows you to play the sound mode applied to the TV speakers on your soundbar, or select the soundbar's sound mode on your TV.
Press the Settings Settings button button on your remote → [All Settings] → [General] → [AI Service] → [AI Sound Pro]

This guide was created for all models, so the images or content may be different from your product.

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