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Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

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TV - LG TV Plus Remote App

Operation TV Audio Video Accessories, TVs 11/13/2018
TV - LG TV Plus Remote App

LG has created an app to control your Smart TV with webOS! Follow the steps below to Install, Setup and Use, or Troubleshootthe LG TV Plus app.

  1. What device do you have?


    Android

    IOS

  2. Android - Installing and Running LG TV Plus

    Open the Play store
    In the search box at on the top, type lg tv plus and select the app or Click here to download.
    Click Install.
    Open up the app.
    The app will let you know it requires two permissions.
    LG's End User License Agreement will need to be accepted.
    Select the TV you wish to connect to.
    Enter the code that appears on the TV.
    A notification at the top of the screen to let you know your phone has connected successfully.

    Continue to the next section to see how to use the remote.
    Back Next Home

  3. IOS - Installing and Running LG TV Plus

    Open the App store
    In the search box at on the top, type lg tv plus, tap to download the App or Click here to download.
    after opening the App for the first time, you will need to accept LG's End User License Agreement.
    Select the TV you wish to connect to.
    Enter the PIN code presented to you by the TV.
    You will be asked if you want to grant this App access to your photos.
    You will be asked if you want to grant this App access to your music, video and media library.
    Click NEXT to advance through the intro until the last page, click DONE.

    Continue to the next section to see how to use the remote.
    Back Next Home

  1. What device do you have?


    Android

    IOS

  2. Android - How to Use LG TV Plus

    LIVE TV remote will let you set channels, volume, mute, and 3D functions (if sported by the TV).
    CONTROL allows you to use the home button, as well as a touch pad that controls the pointer on the TV.
    CONTROL allows you to use the home button, as well as the arrow keys.
    TV MENU allows you to use the power button, TV App list, Channel list, TV Inputs, Search, TV Home, Channel List, and TV Settings.
    TV App List will show the apps on your TV.
    TV Inputs will allow you to change your input.
    The Screen sharing button will try to share your phone's screen with Chromecast or Miracast supported devices.
    The Menu button will allows you to disconnect from the TV, see remote control options, mobile content, and LG TV Plus App Settings.
    LG TV Plus App Settings allows you to see mini controller, TV software updates and about. The mini controller allows you to temporary connect and disconnect from the tv
    Back Next Home

  3. IOS - How to Use LG TV Plus

    LIVE TV remote will let you set channels, volume, mute, and 3D functions (if sported by the TV).
    CONTROL allows you to use the home button, as well as a touch pad that controls the pointer on th TV.
    CONTROL allows you to use the home button, as well as the arrow keys.
    TV MENU allows you to use the power button, TV App list, Channel list, TV Inputs, Search, TV Home, Channel List, and TV Settings.
    TV App List will show the apps on your TV.
    The Menu button on the top left will allows you to disconnect from the TV, see remote control options, mobile content, and LG TV Plus App Settings.
    LG TV Plus App Settings allows you to see TV page password, share content to the TV Page, share calendar with TV and about.
    Back Next Home

Troubleshoot

  • Cannot find the LG TV Plus app in the App Store

    1. Make sure to type LG TV Plus into the search bar for Android devices, or LG TV remote-webos for iOS devices.

    2. If the LG TV Plus app is still not found, your mobile device may not be compatible.

  • Device will not pair

    1. Make sure the TV is powered on.

    2. Make sure both the TV and the mobile device are connected to the same Wifi network.

    3. Make sure your TV's Model Number is listed in the LG TV Plus app.

    4. Wait at least 2 full minutes for the mobile device to find the TV.

    5. Next, try to powercycle your router (unplug it and plug it back in).

    6. If the issue persists, Contact Us.

  • Device paired but buttons won't respond

    1. Try another app on your device, if nothing on your device responds to touch, it may be malfunctioning. Try to restart the device.

    2. If other apps are working, uninstall then re-install the LG TV Plus app.

    3. If the issue persists, try the remote that came with the TV.

    4. If the issue persists, Contact Us.

  • The buttons perform the wrong on-screen actions

    1. Ensure you have the correct App that supports your TV's model number.

    2. Uninstall then re-install the LG TV Plus app.

    3. If the issue persists, try the remote that came with the TV.

    4. If the issue persists, Contact Us.

  • App freezes

    1. Restart your mobile device.

    2. If the issue persists, uninstall then re-install the LG TV Plus app.

    3. If the issue persists, try other apps. If other apps freeze as well, your mobile device may be malfunctioning.

    4. If the issue persists, Contact Us.

Author-Ryan

Ryan is a Home Electronics expert and author of this help library article. Please leave him feedback below about the page.

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