Help Library

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  • general article icon
    Operation
    LG ThinQ - Appliance Connection & Troubleshooting
    If you have trouble connecting your product to the LG ThinQ app, you can troubleshoot the issue and find a resolution by following these instructions. ... Show Script ... When you have trouble connecting your product to the LG ThinQ app.
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    Troubleshooting
    LG Front Load Washer - Error Code List
    Error codes on the display of an LG washing machine alert you to potential problems with your appliance. ... Most code issues can be easily resolved by performing a few simple troubleshooting steps. ... Select the error code on your disp...
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    Troubleshooting
    [LG Front Load Washer] How to enable or disable CL(Child Lock)
    It is a safety feature designed to lock the control panel during a cycle, thereby preventing unintentional disruptions or potential accidents that could be caused by a child or another user manipulating the controls. ... When Child Lock ...
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    Troubleshooting
    [LG Front Load Washer] Assembling the separated handle of the drain pump filter
    When cold weather continues, the water supply hose or the drain hose, in which water flows inside the washer, may freeze. ... The washer can be thawed by pouring hot water into the drum. ... However, if you open the drain pump filter whe...
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    Repair
    [LG Front Load Washer] Why does the washer let out steam/smoke?
    1. If the door is opened during a wash cycle, it is normal to see steam escape. ... When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises. ... * A ...
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    Troubleshooting
    [LG Styler] Stain marks in the Styler
    When a colored clothing is wet, the water acts as a carrier, allowing the dye molecules to become mobile. ... The water dissolves some of the dye, creating a solution that can spread to other surfaces. ... The Styler is a smart wardrobe ...
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