Out of Warranty

No worries if your product is out of warranty. You can still get our professional LG service and parts for a flat rate price. Chat now to schedule today.

Flat rate repair is available for home appliances only, for other products, reach out to our out of warranty support team.

Why LG Service

No Hidden Fees

One fixed price for your repair.

LG Certified Experts

Repairs are performed by LG certified technicians or authorized service centers.

Genuine Parts

We only use Genuine LG parts and accessories.

90-Day Warranty

All our repairs are guaranteed with a 90-day warranty.

Flat Rate Pricing*

  • Refrigerator

    • General Repairs

    • Internal System Repairs



  • Laundry

    • Washing Machine, Dryer
    • Washing Machine / Dryer Combo,
    • Styler


  • Dishwasher

    • General Repairs


  • Cooking

    • Gas/Electric Range,
    • Cooktop, Oven, Hood,
    • Microwave


*Price Excludes Taxes

Troubleshooting Articles & Videos


Resolve common issues with product troubleshooting articles and videos.

Learn More

Frequently Asked Questions

    • The Flat-Rate Repair Program is only available for appliances within 7 or 10 years of the manufacturing date. (Refrigerators 10 years, all other appliances 7 years)
    • For any other appliances, please use the contact information at the top of this page to reach out to our out of warranty team.
  • The price of the Flat-Rate Repair Program includes the following:

    • Repair of the reported malfunction, at the time of booking, for a single eligible appliance, including any additional malfunction that could not be identified at the time of booking
    • The costs of necessary labor and parts
    • Flat-Rate Repair Service will come with a 90-day warranty guarantee from the date the appliance is repaired
    • Replacement parts are guaranteed for 12 months

    The following are not covered by Flat-Rate Repair Program:

    • Extensive damage to appliance caused by fire, flooding, improper gas, electrical, water connections, or insect/vermin infestation
    • Repair or replacement of any damage caused to the appliance’s surrounding area or other personal items
    • You may reschedule your appointment through live chat or by calling 1-888-376-6825
    • If a cancellation is requested prior to a technician dispatch, you will be entitled to a full refund.
    • If a cancellation is requested after a technician dispatch, you will be refunded the price of the repair less the dispatch fee of $125 (inc. tax).
  • In the event the service technician deems that your unit cannot be repaired, you will be refunded the price of the repair less the dispatch fee of $125 (inc. tax). The service technician will send your file to LG for review on how we can further assist you.

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