Smart DiagnosisTM – LG InstaView Refrigerator
[Narrator]Using Smart DiagnosisTM provides useful information for diagnosing and solving issues with the appliance.
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Lock the control panel by holding the lock button for 3 seconds.
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Once locked, open the right side refrigerator door.
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Smart Diagnosis label is located at the top-right hinge of the unit.
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Hold the mouthpiece of your phone in front of the speaker, when instructed to do so by the call center.
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Press and hold the "FREEZER" button for 3 seconds while continuing to hold your phone to the speaker.
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You will hear it beep and the control panel will begin a countdown for 3 seconds.
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Keep the phone in place until the tone transmission has finished. Once finished, "END" will appear on the control panel.
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Resume your conversation with the specialist, who will continue to assist you further.
You can run Smart DiagnosisTM on your smartphone using the SmartThinQ app.
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On your phone, press the SETTINGS button.
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Press SMART DIAGNOSIS button.
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Select the START SMART DIAGNOSIS option.
