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Warranty Information

Get the latest information about your LG warranty

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Premium Care

Protect your investment the smart way with an LG Premium Care extended service plan. Extend your product coverage by 1, 2, or 3 years to avoid costly repairs.

If you need a repair due to mechanical or electrical failure, parts and labor costs are covered and there are no deductibles.

LG Premium Care provides a cost effective way to get your products back up and running quickly.

Learn More about LG Premium Care

How it works

  1. 1. Select a plan

    1-3 years of protection is available for major appliances and home entertainment.

  2. 2. You're covered

    Your product will be repaired using LG authorized parts and technicians.

  3. 3. To file a claim

    Call 866-558-2559, customer care is available 24/7, 364 days a year, (except December 25) simply call to schedule service.

  4. 4. Hassle-Free Repair Process

    Getting your product repaired or replaced is simple, fast and stress-free.

Typical Example of LG Premium Care Plan

Cost of a Plan is usually less expensive than a single repair. The table below is just a typical example*

APPLIANCE 1 YEAR PLAN AVG REPAIR COST
Dishwasher $59.00 $275
Refrigerator $89.00 $450
Washer $86.90 $325
Dryer $42.90 $325
Range $52.80 $350
LCD TV $54.90 $350
Plasma TV $125.40 $425
*LG Premium Care plans are offered, sold and issued by Service Net Warranty, LLC, PO Box 928, Jeffersonville, IN 47131. Limitations and exclusions apply. Click here to review complete terms and conditions. LG is not affiliated with Service Net Warranty, LLC., or any of their affiliates.

Register your LG Product to save your product information for the future. You will open a MyLG account where you can get always get detailed information about your product.

Why have a MyLG account?

  • Lifetime access to detailed information about your product from your MyLG Account.

  • Instant access to your owner's manual, warranty information and software updates.

  • Track the status of your repair service.

Register a Product   MyLG Sign In
register product

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Mobile Repair Icon

Mobile Device Repair

Need to setup repair for your mobile device? Bluetooth Headsets, Cell Phones, Smart Watches, and Tablets.

LG Mobile Repair

Appliance Repair Icon

Appliances, TV/Audio/Video, & Computers Repair

Need to setup repair for your appliance or other electronic device? Washers and Dryers, Refrigerators, TVs, etc. (anything besides mobile devices).

Start a service request

If your unit is out of warranty, you can still get a repair service using LG Direct Service.

Count on the expertise of LG Direct Service even when your product warranty has expired. For out-of-warranty repairs, LG has a flat diagnostic fee* that will be waived if you decide to proceed with repair services.

* Diagnostic fee subject to change over time. Contact us for pricing and details.

Learn More about LG Direct Service
The LG Advantage

Direct Service advantages

  1. We use genuine LG replacement parts exclusively.

  2. We offer convenient appointments that fit your schedule.

  3. We back all of our work with a promise of satisfaction.

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