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    Warranty Information

    Get the Latest Information About Your LG Warranty Here. Find Warranty Information, Extended Service Plan, Request a Repair for Consumer or Business Products.

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        Premium Care Logo

        Protect your investment the smart way with an LG Premium Care extended service plan. Extend your product coverage by 1, 2, or 3 years to avoid costly repairs.

        If you need a repair due to mechanical or electrical failure, parts and labor costs are covered and there are no deductibles.

        LG Premium Care provides a cost effective way to get your products back up and running quickly.

        What is LG Premium Care?

        How it works

        1. 1. Select a plan

          1-3 years of protection is available for major appliances and home entertainment.

        2. 2. Youre covered

          Your product will be repaired using LG authorized parts and technicians.

        3. 3. To file a claim

          Call 855-549-0540,customer care is available to schedule service Monday – Friday: 7am – 10pm CST, Saturday - Sunday, 8am – 5pm CST

        4. 4. Hassle-Free Repair Process

          Getting your product repaired or replaced is simple, fast and stress-free.

        Save on Repairs with LG Premium Care!

        Should a repair be necessary, with an LG Premium Care service plan the cost is covered. A typical example of cost savings:

        APPLIANCE1 YEAR PLANAVG REPAIR COST
        Dishwasher$80.00$275
        Refrigerator$146.00$450
        Range$81.00$350
        Washer$66.00$325
        Dryer$66.00$325
        OLED TV$122.00$425

        Don’t miss out on this opportunity to protect your LG products. You can view benefit details in our Terms and Conditions at www.Asurion.com/LG/Terms. Call 1-888-781-4201 today or go online at www.LGPremiumCare.com

        The company obligated under this Plan in all states, except Florida and the District of Columbia is Asurion Service Plans, Inc. In Florida, the company obligated under this Plan is Asurion Service Plans of Florida, Inc. Limitations and Exclusions apply. Please visit www.Asurion.com/LG/Terms to view terms and conditions.

        Register your LG Product to save your product information for the future. You will open a MyLG account where you can get always get detailed information about your product.

        Why have a MyLG account?

        • Lifetime access to detailed information about your product from your MyLG Account.

        • Instant access to your owners manual, warranty information and software updates.

        • Track the status of your repair service.

        Register a Product   MyLG Sign In
        register product

        How to open a MyLG account

        1

        Register product

        Enter your product model number, serial number and your information. Choose your purchase date, place of purchase and price of the product.

        Register Your Product
        Premium Care Offer

        2

        Premium care offer (optional)

        You will be offered an LG premium care protection for your product. You can choose to extend your product coverage by 1, 2, or 3 years to avoid costly repairs. If you need a repair due to mechanical or electrical failure, parts and labor costs are covered and there are no deductibles.

        3

        Create MyLG account

        Finally, create a MyLG account by choosing your password. By creating this account, you will have lifetime access to your owners manual, product support, warranty information, order history and subscriptions.

        MyLG account

        Lets get started:

        Mobile Repair Icon

        Mobile Device Repair

        Need to setup repair for your mobile device? Bluetooth Headsets, Cell Phones, Smart Watches, and Tablets.

        LG Mobile Repair

        Appliance Repair Icon

        Appliances, TV/Audio/Video, & Computers Repair

        Need to setup repair for your appliance or other electronic device? Washers and Dryers, Refrigerators, TVs, etc. (anything besides mobile devices).

        Start a service request

        If your unit is out of warranty, you can still get a repair service using LG Direct Service.

        Count on the expertise of LG Direct Service even when your product warranty has expired. For out-of-warranty repairs, LG has a flat diagnostic fee* that will be waived if you decide to proceed with repair services.

        * Diagnostic fee subject to change over time. Contact us for pricing and details.

        Learn More about LG Direct Service
        The LG Advantage

        Direct Service advantages

        1. We use genuine LG replacement parts exclusively.

        2. We offer convenient appointments that fit your schedule.

        3. We back all of our work with a promise of satisfaction.

        Download PDF Brochure
        LG Electronics warrants against defects in materials or workmanship with your new LG Product(s) under normal and proper use. If your LG Product fails during the Product’s warranty period, LG will, at its option, repair or replace the Product. This limited warranty only applies when such LG Product is purchased lawfully, installed and used in the United States including U.S. Territories. The warranty period starts from the original date of delivery or purchase. Please see the full warranty terms and conditions for other terms that have not changed. Refer to the detailed Warranty information delivered in your product packaging.

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        Contact us for all your product questions or concerns.

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