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Key Features

  • Flat OLED 4K TV
  • webOS 2.0 Smart TV
  • Magic Remote
  • harman/kardon Sound
  • ENERGY STAR® Qualified

available sizes:

65" Discontinued

What People Are Saying

Rated 1 out of 5 by from Great TV if you can afford the repairs This TV has a great picture but the main circuit board lasted 3 years and 4 months. Cost of a new board installed including bench charge came to $550. I though I was buying the best and I was right for picture quality but wrong for reliability. A $3000 TV should last more than 3 years without having to put more money into it.
Date published: 2019-03-19
Rated 4 out of 5 by from Gamers Beware I loved the TV overall. Image quality is excellent and the speakers were a vast improvement over my previous LG. Sadly, this TV is suffering from burn-in from a game that I only play for 3-4 hours through the week, while playing within the game mode setting. There's no pixel calibration for this model so... Looks like I'm stuck with this burn-in effect whenever it's a predominantly blue or green screen pictured. Sigh. I would still buy this product again just not for gaming. Strictly movies. Also, I'm stationed overseas with the TV. So there's no effective way of getting it fixed until I return to the US. Good times! I am trying to use a product to reduce the burn-in. Ie the picture below.
Date published: 2018-07-23
Rated 1 out of 5 by from Tv Didn't make it past 2 years This TV was absolutely awesome and I loved it! Whenever we had guest over they always complimented on how amazing the picture looked. The downfall was after 1.5 years the tv started cutting off half the picture and then getting blurry to the point that you couldn't view the imagine. Purchased an extended protection plan through Best Buy but they technicians aren't certified to fix these TV's so was offered a store credit towards purchasing a newer model.
Date published: 2018-03-26
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

My 4K movies will not play, my dvd is a 4K and the hdim cable is 4K any suggestion on what to do. 

Asked by: JCsanderson
It sounds like we'll need to walk through some troubleshooting due to the problem you are having. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Answered by: ChrisPSM
Date published: 2019-04-22

Hi, I own this TV and apparently there is a tiny crack in the screen which renders it inoperable (no picture). What is the MPN or part number to the screen/panel for this model TV?

Hello, you would need to have a technician check the unit. Please go to or give us a call at 1-800-243-0000. ^AC
Answered by: Amber C
Date published: 2018-03-01

There is nothing on any of the LG websites that state the height of 65 inch OLED tv, only dimension shown is diaganol measurement of 64.5 inches. We need height with and without stand. Can you get stand in black?

Asked by: Crikoter
As per the specifications listed under " DIMENSIONS / WEIGHT", : TV without Stand (WxHxD) 57.1” x 33.1” x 2” TV with Stand (WxHxD) 57” x 34.8” x 9.3” Also, the stand does not in black. ^AC
Answered by: Amber C
Date published: 2018-10-18

How do I get 5.1 sound from optical out to my dd surround sound speakers. 

Asked by: Kevinlewis
We appreciate your interest in this television and its features. According to the operations of this model, the audio settings can be performed through the SOUND menu. Select the SOUND OUT option, and set the AUDIO OUT to configure the Optical connection. If this does not resolve the matter, then a local technician may need to make an adjustment to the SERVICE menu to activate the AC3 feature, which provides for the Surround Sound configurations.
Answered by: NeilE
Date published: 2017-12-21

Can the LG 55EF9500 run Wireless Headphones? If so, do they need to be RF, Bluetooth or something else? Any recommended Brands and/or Models of wireless headphones that are proven to work with the LG 55EF9500?

Asked by: WirelessHeadphones
The 55EF9500 connects to bluetooth headsets that support Sound Sync. The HBS-W120's would make a great headset to add to your TV. You can find more information about the headset here: ^CP
Answered by: ChrisPSM
Date published: 2017-12-02

I am looking for a wall tv mount that has a 180 degrees turn. What do you recommend?

Asked by: mp_batera
The LG OLED 4K Smart TV - 55" Class (54.6" Diag), Model # 55EF9500 has an unusual A x B x C VESA Wall Mount Pattern of 200 x 330 x 120 (mm) and the LG Wall Mount Bracket, Model # OTW150 was specifically designed to accommodate this particular Wall Mount Pattern. Regrettably, we are not aware of any VESA Compatible Wall Mounts that will accommodate that pattern other than the LG Wall Mount Bracket. Some Wall Mount manufacturers like Sanus, will have a field on their sites that you can enter the TV's model number to find a compatible wall mount for the TV...^IFV
Answered by: LGJoel
Date published: 2017-11-16

How can I get 5.1 Dolby Digital audio from the Netflix app to the optical audio output? Only getting stereo. If 5.1 is not enabled, it would be great if we could get an update to the Netflix app, WebOS, and or firmware. Thanks!

Asked by: 65EF9500 owner
Audio from internal apps on the LG OLED 4K Smart TV - 65" Class (64.5" Diag), Model # 65EF9500 are played through an external device connected to the digital optical port or the HDMI(ARC) port. To play audio through HDMI(ARC), you will need to enable SIMPLINK. You can configure the Digital Sound Out settings but the settings are available only when an external audio device (digital optical or HDMI ARC)/TV's internal speakers + external audio device (digital optical) is selected. If the Sound Input is Dolby Digital, Dolby Digital Plus, or HE-AAC, the digital sound output will also be Dolby Digital. However, if the Sound Input is DTS, DTS Express, MPEG, DTS-HD MA or PCM, then the digital sound output will be PCM...^IFV
Answered by: LGJoel
Date published: 2017-11-17

WHEN ARE YOU GOING TO SUPPORT DOLBY ATMOS ON THIS MODEL!? All it would take is a firmware update!

Asked by: Enkrypt3d
That is a great question Enkrypt3d however it is one we do not have an answer to at this time. Any information regarding updates can be found on our website once the update has released. ^CP
Answered by: ChrisPSM
Date published: 2017-11-07
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