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KEY FEATURES

  • 2.3 cu. ft. Capacity
  • 6Motion™ Technology
  • TubClean Cycle
  • SmartDiagnosis™
  • Direct Drive Motor 10-Year Limited Warranty
2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On
$ 999.00

Warranty / Certifications

SUMMARY

    • Design Style
    • Front Loader

CAPACITY

    • Capacity
    • 2.3 cu. ft.

ENERGY

    • ENERGY STAR® Qualified
    • Yes

APPEARANCE:

    • Dial-A-Cycle™
    • Yes
    • Touch LED Display
    • Yes

WASH PROGRAMS

    • No. of Soil Levels
    • 3
    • Spin Speeds
    • Extra High (1,400 max.), High, Medium, Low, No Spin
    • No. of Wash/Rinse Temps
    • (5) Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
    • No. of Water Levels
    • Automatically adjusts to the size of load
    • Internal Heater
    • Yes
    • No. of Programs
    • 14
    • Wash Programs
    • Cotton/Normal, Bulky/Large, Baby Wear, Perm. Press, Delicates, Hand Wash/Wool, Speed Wash, Tub Clean, Sanitary, Heavy Duty, Drain+Spin, Color Care, Sports Wear, Downloaded Course
    • No. of Options:
    • 9
    • Options:
    • Prewash, Rinse+Spin, Delay Wash(Time Delay), Extra Rinse, Child Lock, Signal (Beeper) On/Off, Custom PGM, PGM Save, Signal

CONVENIENCE FEATURES

    • 4-Tray Dispenser:
    • Yes
    • End of Cycle Signal
    • Yes
    • Forced Drain System
    • Yes
    • LoadSense
    • Yes
    • LoDecibel™ Quiet Operation
    • Yes
    • TrueBalance® Anti-Vibration System
    • Yes

SMARTTHINQ® TECHNOLOGY:

    • NFC Tag On Technology
    • Yes
    • SmartDiagnosis™
    • Yes

MOTOR AND AGITATOR:

    • Axis
    • Horizontal
    • Max RPM
    • 1,400
    • Motor Speed
    • Variable
    • Motor Type
    • Inverter Direct Drive Motor

MATERIALS AND FINISHES

    • Available Colors:
    • White (W)
    • Cabinet
    • PCM
    • Control Panel
    • Plastic
    • Door Cover
    • Black Tinted Cover
    • Door Opening
    • 13.8"
    • Door Rim:
    • Glass/Chrome
    • NeveRust® Stainless Steel Drum
    • Yes

POWER SOURCE

    • Electrical Requirements
    • 120V, 10 Amps
    • Type
    • Electric

ACCESSORIES

    • Hose Included
    • Yes

DIMENSIONS/CLEARANCES/WEIGHTS:

    • Carton (WxHxD)
    • 26 5/32" x 34 1/2" x 27 7/8"
    • Product (WxHxD)
    • 24” x 33 1/2” x 25 1/4” (45”D with door open)
    • Weight (Product/Carton)
    • 147.7 lbs / 156.5 lbs

WARRANTY/UPC:

    • UPC
    • 048231016971

What people are saying

Rated 1 out of 5 by from poor service Man out two weeks ago to repair washer. Had to order a part. That part didnt fix problem, had to order another. Came back on Wednesday with part and installed it. On Friday, tried to do laundry, washer not working, won't fill. Repair out again, needs to order part, be back Friday. Its now Saturday, no part, no call, no email, nothing. Why wasnt it checked to see if working before he left after the second part installed? Why have we not been contacted at all?
Date published: 2022-12-31
Rated 1 out of 5 by from wont work We have had two repair men out in the last two weeks. The last time was two days ago. Tried to do a load of laundry today. Selected the desired settings, it turns on, and then nothing happens. It does an occasional spin and after a couple of minutes, we get error code 1E. Hoses are not bent, water knobs are turned on, water not frozen.
Date published: 2022-12-24
Rated 5 out of 5 by from Great washer! I have had this washer for about 3 years and it works great! I would recommend this product. The customer service I have received from LG has been great as well!
Date published: 2022-12-12
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

how long is the "normal wash" cycle

Asked by: jh113
Cycle time for the LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW depends on water pressure, type and amount of load, and chosen additional options. Each cycle has preset settings that are selected automatically. You may also customize the settings using the cycle modifier buttons. When the Start/Pause button is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time, based on your selected cycle and options. The display will then indicate the estimated time remaining for the selected wash cycle. The time shown is only an estimate. This time is based on normal operating conditions. Several external factors (load size, room temperature, incoming water pressure, incoming water temperature, etc.) can affect the actual time...^Ivan
Answered by: Ivan4826
Date published: 2022-08-29

WM4500HA. There is a loud bang at end of spin cycles in machine. I have installed water arrester but it is still happening. It sounds like the barrel is hitting side of machine

Asked by: Cheryl07
Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by: LG Electronics
Date published: 2021-12-29

I see that the washer handles 2.3 cu ft. of laundry. Can you put that in laypersons terms? For example, how many regular sized bath towels can one wash at a time or how many queen-sized sheets can one wash at a time? The companion dryer? Thank you

Asked by: Pat4
Cubic feet is not a weight, it is a volume and there is no way to convert weight into volume. The LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW does not handle 2.3 cu. ft of laundry. It has a capacity of 2.3 cu. ft. similar to how a range oven has a capacity for the oven. A capacity of 2.3 cu.ft. will accommodate an estimated 12 lbs load. Towels can vary anywhere between 300 GSM and 900 GSM. The lower the number, the lighter and thinner the towel.GSM is short for grams per square meter. All fabrics have a weight, and the standard measurement for the weight and quality of fabrics (including towels) is grams per square meter. This number refers to the density of the towel. For instance: 300-400 GSM – In this weight, as noted, the towels are lighter and thinner. But, depending on its use, you might want a lower GSM for the gym towel or a kitchen towel. A lightweight, quicker-drying beach towel might be around 350 GSM, for instance. 400-600 GSM – This is a medium weight. This weight is great for beach towels, bath towels, guest towels and so forth. Each consecutive gram weight –400, 500, 600– gets a little heavier, and a little more absorbent. 600-900 GSM – This is a premium, luxury weight. The towel will be denser, heavier, more absorbent. It will probably take a little longer to dry. Other factors that will influence the towel’s softness and absorbency are: type of cotton, whether the manufacturer uses a polyester blend or whether the cotton is a single or double loop, and so on. Check the weights for your regular sized bath towels or queen-sized sheets to determine how many you can wash at a time given that the washer will accommodate up to 12 lbs. The matching dryer is designed to accommodate a full load from the washer. Since the washing capacity for washers is twice that for the drying capacity, dryers have almost twice the capacity that washers have. The matching dryer for this washer, is the LG 4.2 cu. ft. Compact Electric Condensing Front Load Dryer, Model # DLEC888W...^IFV
Answered by: Ivanf
Date published: 2022-07-06

I'm looking to buy the 24" compact washer and ventless dryer, is there a stacking kit that I need to buy for this?

Asked by: dstevens01
The Stacking Kit for the ENERGY STAR® Qualified LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW comes as an included accessory with its matching dryer, the LG 4.2 cu.ft. Compact Electric Condensing Front Load Dryer, Model # DLEC888W...^IFV
Answered by: Ivanf
Date published: 2021-11-01

This washer and the matching dryer were delivered and installed by Best Buy a couple of days ago. They are both leveled on VidaXL pedestals on a tile floor. The washing machine moves about six inches forward on the spin cycle. How can we stop it?

Asked by: bobw28
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Answered by: LG Electronics
Date published: 2020-12-30

This machine seem to vibrate and move alot is there something I can do

Asked by: Rick07
To prevent it from vibrating, the ENERGY STAR® Qualified LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW, your floor must be strong and rigid enough to support the weight of the washer, when fully loaded, without flexing or bouncing. If your floor has too much flex, you may need to reinforce it to make it more rigid. A floor that is adequate for a top-loading washer may not be rigid enough for a front loading washer, due to the difference in the spin speed and direction. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your house. Before installing the washer, make sure the floor is clean, dry, and free of dust, dirt, water and oils so the washer feet can not slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. If a drip pan must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for a firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation...^IFV
Answered by: Ivanf
Date published: 2020-12-02

is there a pedestal for this unit

Asked by: WingladyJW
Regrettably, LG does not manufacture a pedestal that is compatible with the ENERGY STAR® Qualified LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW...^IFV
Answered by: Ivanf
Date published: 2022-02-24

is there a pedastool for this unit?

Asked by: AWEBB
Regrettably, there aren't any LG Pedestals available that are compatible with the LG 2.3 cu. ft. Capacity 24” Compact Front Load Washer w/ NFC Tag On, Model # WM1388HW...^IFV
Answered by: Ivanf
Date published: 2020-07-01
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