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LG Washers WM9500HKA 1

WM9500HKA

LG SIGNATURE 5.8 cu. ft. Large Smart wi-fi Enabled Front Load Washer

(37Reviews)

Key Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • SmartThinQ® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel
Suggested Price

$1999.99

Suggested Price
Where to Buy Where to Buy
The Art of Essence

The Art of Essence

LG SIGNATURE stays true to the essence,
delivering a new sense of life for the most discerning individual.

Learn more
WM9500HKA_Black_TWINWASH_Feature_D_1-2

Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you’ll have more room to clean.

*LG SideKick™ sold separately.

Black Stainless Steel Finish

With its new satin-smooth finish, the LG SIGNATURE Black Stainless finish has the classic appeal of traditional stainless, but with a contemporary character that’s all its own.

A New Tilt on Convenience

Designed for easier loading, the ergonomic, angled door not only means less bending and reaching, it’s also the secret behind the stylish, contoured front.

Intuitive User Interface

The electronic control panel is seamlessly and completely integrated into the door for a distinct style plus intuitive functionality.

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TurboWash® Technology

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG’s enhanced TurboWash® technology.

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Unleash the Potential of Laundry Innovation

Bask in the luxury of convenience with LG SmartThinQ® technology that provides remote management of key features.

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Inverter Direct Drive Motor

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.

ENERGY STAR® Qualified

ENERGY STAR® Qualified

This LG washer has been awarded the ENERGY STAR® most efficient mark in 2018. Products that are recognized as the most efficient of ENERGY STAR® in 2018 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.

Energy Guide Download Energy Guide Download Spec Sheet
See all Specs
SUMMARY
APPEARANCE
ENERGY
WASH PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
SMARTTHINQ® TECHNOLOGY
MOTOR AND AGITATOR
MATERIALS AND FINISHES
POWER SOURCE
ACCESSORIES
ACCESSORIES (Sold Separately)
DIMENSIONS/CLEARANCES/WEIGHTS
WARRANTY

What People Are Saying

Rated 5 out of 5 by from LOVE! I've had the complete set with the washing machine pedestal, and couldn't be more impressed! Easy user interface, great design, love how well this washing machine cleans and performs. The dryer has a steam option and I couldn't believe how much I use it to freshen up items.
Date published: 2018-09-17
Rated 4 out of 5 by from Great features, very large Very large, washes well..lots of features with sanitizer option.
Date published: 2018-08-15
Rated 3 out of 5 by from Works great but too much plastic LG WM9500HKA Washer We have had this set for over 3 months now. The extra large capacity is great. You will wash fewer loads. A queen size comforter, sheets and mattress protector all fit in one load. You measure your detergent, fabric softener and bleach for each load. I like that feature rather than filling up compartments and counting on it to know what you are putting in the laundry. There is also an extra place for pre-wash detergent. Our washer was delivered dented by Costco so I negotiated a credit. You will need to leave the washer door open and wipe it dry after use. It is also best not to leave clothes in the washer overnight. This will help prevent mold. So far it smells great. We are happy so far. With all of the cheap plastic parts, it will only be so long until they break. They should have used metal on the doors, lock and cover. Pros: Easy operation. Washes great. Towels are extra soft – “IF” you add an extra rinse to the Towel cycle. Extra Large Capacity. Cons: Plastic locking mechanism on doors (very cheap; doesn’t always close tight on first try) – it rattles on spinning. Sliding plastic cover on top is plastic and flimsy and receives a lot of use (your soap, bleach and softener go underneath). Plastic door – you need to be very careful when opening. None of the cycles have pre-wash or extra rinse integrated. You have to use each cycle as is and then manually change it before each load. There is no way to customize a cycle and have it stay.
Date published: 2018-06-20
Rated 5 out of 5 by from Works wonderfully This washer cleans clothes great. Love the 5.8 cu ft capacity means I don’t have to wash as many loads. Makes my life so much easier. I got the plain pedestal and I love the height. The controls are easy to understand and work. This is so much better than my previous front loader brand. This is the perfect Front loader washing machine and capacity for me. I tell all my friends. Cleans well whether a large load or a smaller one. Vibration is next to nonexistent. So happy with my decision to buy this washer.
Date published: 2018-06-17
Rated 5 out of 5 by from Gigantic I purchased this washer with the matching gas dryer and sidekick pedestals, it's gigantic and very easy to use not to mention beautiful !! I washed my king size comforters all the bedding in the house and all the laundry in one single day now I don't know what to do with all this spare time !!!! LG didn't send a manual for this awesome problem oh did I mention it's very quiet while operating...and it's at the PERFECT height so I'm not laying on the floor to load & unload ! Happy camper thank you LG
Date published: 2018-03-24
Rated 4 out of 5 by from Very Pleased so far! Only have had this for 1 week, and everything is good so far. Suggest that you are prepared for some help installing this big boy because it is HEAVY! I guess over 200 lbs. Beautiful finish, and eliminates the "dial" that is found on other LG washer models. Love the on-the-door controls. Suggest that you please READ INSTALLATION DIRECTIONS if you install it yourself. It has 4 bolts on the back used to stabilize the unit while in transit, that you MUST remove before you use it. Also suggest that you get some stabilization pads to place under all 4 legs to keep it perfectly level.
Date published: 2018-03-21
Rated 5 out of 5 by from Good features but I got this product 1 month ago. It has good features but if the buttons are touched slightly while the machine is going on, it completely restarts. That means the machine will not pause and run where it is in the middle of the cycle. It will have to be started from the initial wash point. That is not very good in terms of water and electricity used.
Date published: 2018-02-20
Rated 1 out of 5 by from LG now 2 for 2 What is up with the design team at LG. Now on my second LG inside of 3 years. My first a WM8000HVA front loader went bad in 2 years - bearings failed, under low usage. Had extended warrantee bought out machine, still cost me hundreds of dollars. I got this model supposedly with heavier bearings. Did a rinse cycle and on the spin grinding noise started coming from the rear, sounds like the bearings were not polished properly, or there is debris in them, the machine has a hard time balancing with a light load, medium load, or heavy load, often not spinning out the clothing. I took the time to make sure it is stable and level. It shakes like crazy when trying to spin, the door bangs against the front walls of the washer. The machine vibrates like crazy, the floor vibrates like mad, I am sure I am going to be popping sheet-rock screws on the ceiling and walls below it.
Date published: 2018-02-08
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

What is the wi fi for. Can you operate/ controlnwhile your not at home i cant think of many uses for wi fi other than that. Unless it moniters water usage. Time, etc.?

Asked by: ChoppedVTwin
Once the ENERGY STAR® Most Efficient 2018 LG Signature 5.8 cu. ft. Large Smart wi-fi Enabled Front Load Washer, Model # WM9500HKA is connected to the internet through a home Wi-Fi network, it can check the progress of a cycle and control the appliance remotely with the LG Smart Laundry & DW application for the smartphone. The application can be set up to send push notifications when the cycle is complete or the appliance has problems. It also provides a list of extra cycles available for download and helps to troubleshoot problems by recording and analyzing data from the appliance. The appliance has Smart Grid capability for areas where the utility company has installed Smart Grid equipment. This feature adjusts the appliance operating times based on when electricity prices are lower or delays operation when the demand for electricity is high...^IFV
Answered by: LGJoel
Date published: 2018-08-27

The WM9500HKA does not have a specific hand wash cycle included. What is the same or comparable wash cycle to a hand wash cycle (included or downloaded) for this washer? Thank you.

Asked by: pbajoe
Hello, the available downloadable cycles are: Small Load (Default), Color Care, Beachwear, New Clothes, Denim, Swimwear, Rainy Day,Blanket, Sweat Stains, Single Garments, Baby Clothes, Children's sports wear, Collars and Cuffs, Juice and food stains, Overnight Wash, EconoWash, Delicate Dresses, Half Load Wash, Full Load Wash. ^AC
Answered by: Amber C
Date published: 2018-08-17

What is the difference between “Signature” support and regular support?

Asked by: AthenaCGC
Signature support provides premium personable customer care service 24/7/365 with a 7-day service guarantee. ^CP
Answered by: ChrisPSM
Date published: 2018-06-28

can you stack washer and dryer model numbers WM9500HKA and DLEX9500K

Asked by: TDB1
The LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. It has a lid on the top front of the washer under which is the detergent dispenser...^AC
Answered by: Amber C
Date published: 2018-05-30

Do you know the average water use per load?  I am considering a grey water system and would like to  determine  potential water savings from this machine.

Asked by: jjmelt
The ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA automatically adjusts the water level according to the size of the load. When the Start/Pause button on the washer is pressed after selecting your cycle, the washer measures the size of the load and takes variables such as the cycle selected, the load weight, fabric types, fabric thickness into account as some may require more water...^IFV
Answered by: LGJoel
Date published: 2018-05-17

Which specific allergens is the Allergiene cycle designed to target on the WM9500HKA? This may help me decide if I should buy the Steam option. Thank you.

Asked by: Curtis Caldwell
The steam-enhanced Allergiene™ cycle is certified by the Asthma & Allergy Foundation of America, and can remove over 95% of household allergens. This cycle uses the intense heat of steam and is ideal for washing things that accumulate dust, pollen, dust mites or pet dander. ^AC
Answered by: Amber C
Date published: 2018-05-08

is SMARTTHINQ® technology compatible with iPhones? (Model #WM9500HKA | DLEX9500K | WD205CK | WDP5K)

Asked by: washerbuyer1
Yes the SmartThinQ app is available via IOS. ^CP
Answered by: ChrisPSM
Date published: 2018-01-16

can I build a counter top over this washer and dryer, and still access the soap dispenser?

Asked by: ck21
As long as you build the counter top with the fact that you do have to have access to the dispenser to add products you should have no problem.
Answered by: ChrisPSM
Date published: 2018-06-16
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RECENTLY VIEWED

*LG SideKick™ sold separately.

*Consumer Reports does not endorse products.

Discover the powerful performance of the LG SIGNATURE Washer. Boasting time-saving technology and a streamlined look, the WM9500HKA is designed to simplify your life. LG’s innovative and sophisticated front loading design makes the process of loading and unloading easier for you.

The LG SIGNATURE Front Load Washer features an extra-large capacity with up to 5.1 cubic feet, which means less loads for you. Our 6Motion technology combines up to six various wash cycles, for superior cleaning results. LG’s TubFresh technology is designed to help maintain your washer’s freshness by cleaning the tub and spinning it dry. Let the WM9500HKA do the work for you, with LG’s built-in steam feature which eliminates dirt, wrinkles and odor.

Enhance the way you live, with the LG SIGNATURE Front Load Washer, the perfect combination of timeless design and appliance innovation. Whether you are shopping for home appliances, or the very best in entertainment options available, explore our complete collection of SIGNATURE products – and discover televisions, appliances and accessories designed to make your life better!
Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.

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