[LG ThinQ] [Product registration failed] An error message “Product registration failed” appears. (NB, NL, NA, NS, NM)

Try this

If the error code (NA/NB/NI/NM/ND/NS) appears while you are registering LG ThinQ app, check the following:

NA : The product is too far from the router (environment issue).

➔ Readjust and shorten the distance between the router and the product.

NB : An incorrect router password was entered.

➔ Check the router password (see the label at the top or bottom of the router).

NI : Router IP not assigned (router issue)

➔ Reset the router (Press and hold the Reset button at the back of the router for 3 seconds, or turn the power off and on by pulling and replacing the power plug).

NM : Exceeded the maximum number of devices connected to the router (router issue)

➔ Reset the router (Press and hold the Reset button at the back of the router for 3 seconds, or turn the power off and on by pulling and replacing the power plug).

ND : Timeout due to identification failure (compatibility issue with latest routers)

➔ Establish a hotspot (tethering) connection once and then retry registering your router.

NS : Router not connected to the Internet (router issue)

➔ Required of checking the Internet connection of the router

Check if the problem lies in the router.

After breaking the router (wi-fi) connection, prepare two mobile phones and enable the hotspot (tethering) of one phone and complete product registration.
If registration is made in the hotspot (tethering) environment, the issue can be seen as caused by the router.

This guide was created for all models, so the images or content may be different from your product.