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    Troubleshooting
    [LG TV] What to Do If the Magic Remote Pointer Doesn’t Appear
    If the Magic Remote pointer (cursor) does not appear on the screen, first checkthe battery level, and verify if the [Audio Guidance] feature is enabled.If the batteries and settings are correct, it may be because the remote isdisconnected f...
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    Troubleshooting
    LG OLED TV - How to Fix Reoccurring Pixel Refresher Notifications
    [https://lg.com/support]Note * If the issue persists after following the steps below, please contact LG Electronics Support for assistance. * If the reoccurrence of the Pixel Cleaning notification is caused by the SimpLink(HDMI-CEC) feature...
  • Document Contents
    Troubleshooting
    [LG TV] How to Change Location Settings and Set LG Services Country
    To change the Location settings on your LG TV, press [Settings] on the remote,then go to [All Settings] → [General] → [System] or [Location].The menu path may vary depending on your webOS version. Set-top box settings maybe restricted for m...
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    Troubleshooting
    [LG TV] TV Won’t Recognize USB Flash Drive or External Hard Drive
    Why is my TV not recognizing the USB storage device?Your TV may not be recognizing the USB storage device (USB flash drive, externalhard drive) due to an incompatible file system, or insufficient power supply tothe hard drive, or other reas...
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    Troubleshooting
    Mirror your smartphone to your LG TV wirelessly (Android and iPhone)
    With your smartphone's screen sharing feature, you can wirelessly mirror yourphone's screen and audio to your LG TV. No cables required.On Android, swipe down from the top of your screen to open the Quick Settingspanel, and select your LG T...
  • Document Contents
    Troubleshooting
    LG TV How to use the Magic Remote for TV
    The LG Magic Remote lets you point at the TV screen and navigate as intuitivelyas a mouse.If the pointer doesn't appear on screen, the remote has likely lost itsconnection to the TV. To fix this, re-register the remote to your TV.If voice r...
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