Help Library

Topic

  • Document Contents
    Repair
    How to connect Matter devices to the ThinQ app
    Matter is a global communication standard that lets you control smart homedevices from multiple manufacturers with a single app.You can even connect one Matter-certified device to multiple platforms andcontrol multiple Matter devices simult...
  • Document Contents
    Troubleshooting
    [LG TV Power] My TV won’t turn on
    In the standby mode, the power/standby indicator at the bottom of the TV lightsup.If the standby indicator is off, check the power cord.Causes and Symptoms------------------- * The power does not turn on with the TV remote. * The power cord...
  • Document Contents
    Troubleshooting
    LG TV - How to Set Up Dolby Atmos
    Let's find out more.--------------------Enjoy immersive, realistic sound with Dolby Atmos-enabled content.This feature is available when using the TV speakers or a connected device thatsupports TV Sound Share.※ As of 2022, compatible soundb...
  • Document Contents
    Troubleshooting
    [LG OLED TV] Run Pixel Cleaning to Remove Screen Burn-Ins (spots, lines, dots)
    OLED TVs use a self-illuminating display technology, which results in brighterand clearer picture quality compared to standard TVs.However, the screen generates heat during operation, and if a static image, suchas a channel logo, is display...
  • Document Contents
    Troubleshooting
    [LG TV] Clock Setup and Troubleshooting Guide
    You can set the TV clock automatically using the time information included indigital broadcasts when the antenna is connected.If your TV is connected to the internet, it can also set the clock automaticallyusing the internet standard time.T...
  • Document Contents
    Troubleshooting
    [LG TV] Troubleshooting an LG TV With No Picture and No Sound
    If there is no sound or picture, first make sure the TV is turned on. Then pressa volume button on the remote control to check if the volume bar appears on thescreen.If the volume bar appears, the problem may be with the external device or ...
See more