Help Library

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  • Document Contents
    Troubleshooting
    [LG TV] How to Change Location Settings and Set LG Services Country
    To change the Location settings on your LG TV, press [Settings] on the remote,then go to [All Settings] → [General] → [System] or [Location].The menu path may vary depending on your webOS version. Set-top box settings maybe restricted for m...
  • Document Contents
    Troubleshooting
    [LG TV] How to Fix Echoing or Out-of-Sync Sound When Using TV Speakers and External Speakers Together
    When the TV’s built-in speakers and an external speaker (such as a soundbar)play audio at the same time, you may hear an echoing sound.This is typically caused by a slight audio delay (latency) because the TV andthe soundbar process digital...
  • Document Contents
    Troubleshooting
    [LG TV] What to Do If the Magic Remote Pointer Doesn’t Appear
    If the Magic Remote pointer (cursor) does not appear on the screen, first checkthe battery level, and verify if the [Audio Guidance] feature is enabled.If the batteries and settings are correct, it may be because the remote isdisconnected f...
  • Document Contents
    Troubleshooting
    [LG TV] How do I connect my TV to a soundbar?
    ➔ How to connect TV and soundbar① Connection using optical cable② Connection using HDMI cable③ Connection using Bluetooth※ Depending on the model, the buttons of the remote control and the body may bedifferent.Try this--------Connection usi...
  • Document Contents
    Troubleshooting
    [LG TV] How Do I Turn Video Description (Audio Description) Off?
    If you hear a voice describing characters’ actions or scenes while watching TV,the [Video Description] feature designed for the visually impaired is enabled.[Video Description] works only for programs or channels where the broadcastersuppor...
  • Document Contents
    Troubleshooting
    [LG TV] How to use the Magic Remote for TV
    The Magic Remote connects to your TV via RF(Radio Frequency). Once paired, apointer appears on the screen. Simply move the remote to control the pointer oruse the directional keys to navigate.If the remote malfunctions or the pointer does n...
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