Help Library

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  • Document Contents
    Troubleshooting
    [LG TV] How to find the User Guide and TV model name
    The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try this--------How to view...
  • Document Contents
    Troubleshooting
    [LG OLED TV Screen] I see vertical lines or stains on my screen
    OLED TVs use display technology that emits light on its own, resulting inbrighter and clearer picture quality compared to regular products.However, this can cause heat on the screen and make images, such as the logo ofa broadcast channel, r...
  • Document Contents
    Repair
    [LG TV] How to run Pixel Clean and Pixel Refresher
    What is Pixel Cleaning? * This is a feature unique to OLED TVs that compensates for problems on the screen that can occur if the TV is left on for a long period of time. * To help you watch TV at optimal quality, your OLED TV will perform t...
  • Document Contents
    Troubleshooting
    LG OLED TV - I can’t hear the voices clearly
    To enhance the clarity of human voices, set the Clear Voice function.You can enable or disable the function by changing the commentary orsound-multiplex settings.※ Setting methods depends on the model.Causes and symptoms------------------- ...
  • Document Contents
    Troubleshooting
    LG OLED TV - I want to set/reset a password
    You can set/reset a password and lock/unlock functions. The default password iswritten in the user’s manual.Lock ChannelsYou can lock channels on which content is unsuitable for children’s viewing.You can select a locked channel but it will...
  • Document Contents
    Troubleshooting
    LG OLED TV - How can I enable Multi-View? [WebOS22]
    [https://lg.com/support]What is Multi-View?➔ Multi-View is a function that allows you to view two screens simultaneously.For example, while watching an exercise video on the main screen, you can launchthe camera app on the sub-screen to wat...
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