Help Library

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  • Document Contents
    Troubleshooting
    [LG TV] How to find the User Guide and TV model name
    [https://lg.com/support]The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try...
  • Document Contents
    Troubleshooting
    LG OLED TV - How can I enable Multi-View? [WebOS22]
    [https://lg.com/support]What is Multi-View?➔ Multi-View is a function that allows you to view two screens simultaneously.For example, while watching an exercise video on the main screen, you can launchthe camera app on the sub-screen to wat...
  • Document Contents
    Troubleshooting
    LG OLED TV - I can’t hear the voices clearly
    To enhance the clarity of human voices, set the Clear Voice function.You can enable or disable the function by changing the commentary orsound-multiplex settings.※ Setting methods depends on the model.Causes and symptoms------------------- ...
  • Document Contents
    Repair
    [LG OLED TV Installation] How can I connect Bluetooth devices?
    Try this--------Select TONE Free Bluetooth➔ Set the Bluetooth device you want to connect to the standby mode.1. Open the lid with the Ear Bud installed on the charging station.2. The blue battery status indicator at the front will flicker.3...
  • Document Contents
    Troubleshooting
    [LG TV Power] My TV won’t turn on
    In the standby mode, the power/standby indicator at the bottom of the TV lightsup.If the standby indicator is off, check the power cord.Causes and Symptoms------------------- * The power does not turn on with the TV remote. * The power cord...
  • Document Contents
    Troubleshooting
    [LG OLED TV] Run Pixel Cleaning to Remove Screen Burn-Ins (spots, lines, dots)
    OLED TVs use a self-illuminating display technology, which results in brighterand clearer picture quality compared to standard TVs.However, the screen generates heat during operation, and if a static image, suchas a channel logo, is display...
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