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Notice: Free Replacement Program For TV Power Board

22/09/2020

Notice: Free Replacement Program For TV Power Board

LG is committed to producing the highest quality products for our consumers whose safety and wellbeing are our top priority.

LG Electronics Inc (“LGE”) will be offering a free power board replacement service on 18 models of OLED televisions which were produced  by LGE from Feb. 2016 to Sept. 2019 (the “Target Models”).

This is to prevent any possible overheating issues which may arise.

Customers who own the affected Target Models are requested to contact 1800 – 822 - 822 to arrange for a service technician to replace the power board.

Please note that besides for the Target Models, other TV set models are not included in the free power board replacement service.

We shall do our best towards completing the above free replacement service satisfactorily.

 

※ Target Models

Year OLED TV Models
2016

OLED65E6, OLED65G6, OLED77G6
2017

OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7, OLED77W7
2018

OLED65G8, OLED65W8, OLED77C8, OLED77W8
2019 OLED65W9, OLED77B9, OLED77C9, OLED77W9

 

※  How to Check Model Name

1. How to check the model name in the TV setup menu? 

     • Home → Setup → Menu → General → About This TV → TV information

2. How to check the model name on the TV product label?

     • Please check the sticker on the back of the product

 

 

Attachment

Notice : Free Replacement Program For TV Power Board

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