RENT-UP

LG Subscribe

Affordable rentals for all your appliances needs.

What is LG Subscribe ?

LG Subscribe is a household appliance renting service that allows you to complete
your home in a cost-effective way. A wide range of appliances from refrigerators to
TVs are available to rent, making your place truly feel like a home

What is LG Subscribe ? What is LG Subscribe ?

3 Benefits of LG Subscribe

  • First in the market, Offering 10 product lines in Malaysia.

    01

    First in the market,
    Offering 10 product lines
    in Malaysia.

  • Maintenance service from 5-7 years. (Regular Visit or SelfService)

    02

    Maintenance service
    from 5-7 years.

    (Regular Visit or SelfService)

  • LG ThinQ Accessible products to upgrade your lifestyle

    03

    LG ThinQ
    Accessible products
    to upgrade your lifestyle

How to Rent

  1. STEP 1

    Select Product & Package
  2. STEP 2

    Fill up purchase info
  3. STEP 3

    Credit card verification and
    Contract signature
  4. STEP 4

    LGCustomer service confirm
    order and delivery
  5. STEP 5

    Deliver and install
  6. STEP 6

    Regular Proactively contact enjoy
    LG Expert
    Care SVC
How to Rent How to Rent
ㆍFor Air Conditioner products, LG will arrange a site evaluation before installing.
ㆍOnly delivery service is provided for Air purifiers.

Care Easy with
LG Subscribe

With LG Subscribe, keeping your appliances in top shape is easy.
LG's experts provide regular visitation care services or self-care kits to help you maintain your appliances,
ensuring they are always well-maintained and performing at their best.
The service includes an extended warranty, so you can use your appliances without worrying about breakdowns

  • Filter/Consumable
    Replacement
    Filter/Consumable Replacement
  • Interior/Exterior
    Total Cleaning
    Interior/Exterior Total Cleaning
  • Product Performance
    Inspection
    Product Performance Inspection

Care Services for
LG Subscribe Appliances

Water Purifier
Care Service

Feel safe without worrying about
daily water hygiene.

Self-Service Guide

Care for your Water Purifier on your own!

  • Open the filter cover

    Open the filter cover

  • Remove the filter by turning to anti-clockwise

    Remove the filter by turning to anti-clockwise

  • Clean the filter head with brush

    Clean the filter head with brush

  • Assem the new filter by turning to clockwise

    Assem the new filter by turning to clockwise

  • Push the filter back to position

    Push the filter back to position

  • Ensure arrow mark on the filter joint is aligned

    Ensure arrow mark on the filter joint is aligned

  • Close the filter cover

    Close the filter cover

  • Press & hold cold button 3-5 sec for filter reset

    Press & hold "cold" button 3-5 sec for filter reset

Self-management of top, bottom, left, right/dual water purifiers can be selected when applying for a home appliance subscription/care service, and applications may not be possible depending on the product.

High-temperature sterilization works by pressing the direct water pipe sterilization and outlet sterilization buttons at the top of the product for more than 3 seconds, and can be easily operated with voice guidance.

Filter delivery services are provided to home appliance subscription/care subscription Self Service selection customers.

To use the ThinQ feature, you need to register and connect to the product by installing the LG ThinQ app separately from the Android OS (7.0 or later) Play Store and iOS (12.0 or later) App Store.

For a detailed description of using the app, see Using LG ThinQ in the ThinQ guide or user manual. It must also be in the same Wi-Fi environment when connecting to the initial product, after which it must operate in a registered Wi-Fi environment.

*LG Careship is a plan that allows you to purchase care services for the product seperately, including only service costs, excluding the product itself.
Air Purifier Care Service

Air Purifier
Care Service

Clean care from filter replacement to difficult-to-manage corners so that you can breathe clean air as much as you want without worrying about air quality!

  • Filter Replacement

    Filter Replacement

    Clean the filter to maintain clean performance for a long time, and replace the filter free of charge according to the replacement cycle.

    ㆍReplacement cycle may vary depending on the filter and product.

  • Clean Booster Cleaning

    Clean Booster Cleaning

    To manage the place where air is discharged so that you can breathe clean air, the difficult-to-manage clean booster is disassembled and cleaned meticulously.

    ㆍIt is provided once a year for clean booster inspection.

  • Total cleaning

    Total cleaning

    Thoroughly cleans from the inside of the invisible filter to the outside of the product so that it can be used cleanly.

Self-Service Guide

Care for your Air Purifier on your own!

  • Filter Subscription

    Filter Subscription 1st in market – delivers replacement filters at your doorsteps according to the replacement cycle

  • Replace Ultra-fine Filter Replace the filter every 6 months

  • Replace HEPA Filter Replace the filter every 12 months

  • Manage filters with the ThinQ app Upper Filter - Press and hold the ‘Speed’ & ‘Indicator’ buttons for more than 3 seconds. Lower Filter - Press and hold the ‘Indicator’ & ‘Sleep timer’ buttons for more than 3 seconds

*LG Careship is a plan that allows you to purchase care services for the product seperately, including only service costs, excluding the product itself.
Styler Care Service

Styler
Care Service

Maintain your styler by replacing filters and consumables, cleaning the water tanks, and taking care of both the interior and exterior.

Self-Service Guide

Care for your Air Purifier on your own!

  • Consumables Subscription

    Consumables Subscription Delivers aroma sheet and new water tank according to the replacement cycle

  • Filter Cleaning

    Filter Cleaning Clean dust from the filter

  • Water Tank Cleaning Pour out the water and clean, rinse the water tank for hygienic use

  • Interior and Door Cleaning

    Interior and Door Cleaning Remove contamination such as fingerprints from the door and dust from the interior

Air Conditioner Care Service

Air Conditioner
Care Service

Always provides you with clean and cool air by ensuring clean care of the wind path through replacing and disassembling the filter

  • Disassemble the Unit

    Disassemble the Unit

    Remove the filter and indoor cover, and detach the fan to clean thoroughly.

  • High Pressure Wash / Steam Cleaning

    High Pressure Wash / Steam Cleaning

    Clean the heat exchanger with a high-pressure wash to remove contaminants, and use steam cleaning for sanitizing

  • Reassemble the Unit

    Reassemble the Unit

    Reassemble the indoor unit after washing and drying all the necessary parts.

Vacuum Cleaner Care Service

Vacuum Cleaner
Care Service

The vacuum cleaner responsible for dust in our house, so that you can use it with confidence for longer and cleanly

Self-Service Guide

Care for your Vacuum Cleaner on your own!

  • Consumables Subscription

    Consumables Subscription Delivers vacuum cleaner filter according to the replacement cycle

  • Dust Bag Replacement

    Dust Bag Replacement In the 12th month, we deliver 2 sets of dust bags (1 set/3 pieces) and exhaust filters for all-in-one towers.

  • Filter Replacement The pre-filter and exhaust filter are replaced free of charge, so you can keep the filter as it is.

  • Free Battery Replacement

    Free Battery Replacement A battery is provided once every 36 months to maintain performance.

Washer Care Service

Washer
Care Service

Keep your family's clothes clean and dry at all times by regularly maintaining your washing machine.

  • Operation Inspection

    Operation Inspection

    To ensure safe use at all times without worrying about failure, thoroughly check the level adjustment and installation conditions.

  • Drain Residual Water

    Drain Residual Water

    Remove leftover water to ensure the washer is completely empty and dry and clean the drain pump filter.

  • Detergent Box Cleaning

    Detergent Box Cleaning

    Disassemble and clean the detergent box with a stick brush to remove residue.

  • Drain Filter Cleaning & Replacement

    Drain Filter Cleaning & Replacement

  • Door Gasket Cleaning

    Door Gasket Cleaning

  • Tub Cleaning

    Tub Cleaning

    Pour 50ml of tub cleaner detergent into the drum and start the tub clean function to sanitize the inside of the washer tub.

Self-Service Guide

Care for your Washer on your own!

Dryer Care Service

Dryer
Care Service

Keep your family's clothes clean and dry at all times by regularly maintaining your dryer.

  • Operation Inspection

    Operation Inspection

    To ensure safe use at all times without worrying about failure, thoroughly check the level adjustment and installation conditions.

  • Filter Cleaning

    Filter Cleaning

    Clean the filter with a vacuum cleaner to remove all dust.

  • Filter Sterilizing

    Filter Sterilizing

    Clean the filter with citric acid for 5 minutes for sterilization.

  • Water Container Cleaning

    Water Container Cleaning

    Drain the water and wash the water container for hygienic use

  • Humidity Sensor Cleaning

    Humidity Sensor Cleaning

    Check the humidity sensor and clean it to ensure optimal drying performance.

Self-Service Guide

Care for your Dryer on your own!

Refrigerator Care Service

Refrigerator
Care Service

Keep your refrigerator in top condition and maintain hygiene by regularly cleaning the machine room and checking performance.

  • Machine Room Cleaning

    Machine Room Cleaning

    Clean the cooling units and fans in the machine room at the back of the
    refrigerator to remove contaminants and dust.

  • Operation Inspection

    Operation Inspection

    Thoroughly check the level adjustment and installation conditions to
    ensure safe use at all times without worrying about malfunction.

  • Water Tank & Ice Maker Cleaning

    Water Tank & Ice Maker Cleaning

    Empty any remaining water and clean both the water tank and the ice maker.

    * This service is only available for fridges with a dispenser.

  • Water Dispenser Cleaning

    Water Dispenser Cleaning

    Clean the water outlet in the refrigerator to maintain hygienic use.

    * This service is only available for fridges with a dispenser.

LG Brand Shop and Kiosk Location

To experience LG Subscribe products, visit us at our brand shop/kiosk for all your enquiries.

LG Subscribe Brand Shop

LG Subscribe Brand Kiosk

FAQ

Outright vs LG Subscribe

Cost

  • LG Subscribe

    More Accessible without large upfront cost, which can own and enjoy appliances with just a monthly rental fee.

  • Outright

    Requires a significant upfront cost, which can be a financial burden.

Warranty

  • LG Subscribe

    5 or 7 year Warranty (during the rental period)

  • Outright

    1 to 2 year warranty

Maintenance

  • LG Subscribe

    Include maintenance and warranty as part of LG Subscribe, as well as consumable replacements.

  • Outright

    Fully responsible for all maintenance and repair costs and the effort.